Business Development RepresentativeBDC

Scranton Motors Vernon CT
Full-Time On-Site
Start Date: October 2026

Scranton Motors is looking for friendly motivated and dependable Business Development Representatives to join our team in Vernon CT beginning in October 2026.

This is a great opportunity for someone who enjoys connecting with people providing excellent customer service and helping customers take the next step in their vehicle-shopping experience.

No automotive experience No problem.

Were looking for people with strong communication skills a positive attitude and a willingness to learn. Well provide the training and tools you need to succeed.

For more than 70 years Scranton Motors has been a family-owned and operated Connecticut dealership. Today were proud to continue that tradition under our third generation of family leadership.

Our history has been built on relationshipswith our customers our community and our employees.

We offer the stability and opportunities of an established automotive organization while maintaining the personal environment of a family-owned business.

At Scranton Motors youre joining a teamnot becoming another number.

As a Business Development Representative youll help customers connect with our dealership and sales team.

Your responsibilities will include:

• Respond to customers who contact the dealership
• Connect with customers by phone text and email
• Assist customers with basic questions
• Schedule showroom appointments
• Confirm upcoming appointments
• Follow up with customers who have previously expressed interest
• Reconnect with customers who may still be considering a vehicle
• Reach out to customers approaching the end of their vehicle lease
• Update customer information and notes in our system
• Keep track of customer follow-up
• Communicate appointment information to our sales team
• Help create a friendly and professional customer experience

Your job isnt to sell the vehicle.

Your role is to start the conversation provide a great experience and help customers schedule a convenient time to visit the dealership.

Were looking for someone who:

• Enjoys talking with people
• Has a friendly and professional personality
• Communicates well by phone text and email
• Is comfortable using a computer
• Can stay organized throughout the day
• Pays attention to details
• Follows through on tasks
• Is dependable and punctual
• Has a positive attitude
• Enjoys working as part of a team
• Is comfortable working toward goals
• Is open to coaching and learning new skills

Automotive experience is not required.

Previous experience in customer service hospitality retail reception appointment scheduling inside sales or other customer-facing positions can be a great fit for this opportunity.

We keep it simple.

Connect with customers. Provide a great experience. Schedule appointments. Follow up. Stay organized.

You dont need to know everything about cars when you start.

Well teach you our systems processes and approach to customer communication.

What we cant teach is a positive attitude dependability and a genuine willingness to help people.

Youll receive training and ongoing support to help you become comfortable and confident in the position including:

• Customer communication
• Appointment scheduling
• Dealership systems and technology
• CRM training
• Vehicle and product basics
• Customer follow-up
• Phone text and email communication
• Ongoing coaching and development

Theres something different about working for a company where the familys name is on the building.

Scranton Motors has been family-owned and operated since 1952 and is now in its third generation of family leadership.

Were proud of where weve come fromand were equally focused on developing the people who will help us grow in the future.

We want employees who take pride in their work enjoy being part of a team and want an opportunity to build something long-term.

• Competitive compensation
• Performance-based earning opportunities
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Employee discounts
• Training provided
• Ongoing coaching and development
• Supportive team environment
• Opportunities for career advancement
• Stability of an established family-owned dealership

This can be a great entry point into the automotive industry.

As you learn the business and demonstrate strong performance there may be opportunities to grow within Scranton Motors.

Whether your strengths are in customer relations business development sales or leadership we want talented employees to have opportunities to develop their careers.

Were currently accepting applications for an October 2026 start.

If youre personable dependable organized and enjoy helping people wed like to hear from you.

No automotive experience is required. Training is provided.

Come see what its like to work for a company thats been family-owned and operated for more than 70 years.

Apply today to join the Scranton Motors team in Vernon CT.