Business Development Representative

Business Development Representative Job Description

At Aradius Group we believe every interaction is an opportunity to build trust. Were looking for a Business Development Representative who thrives on connecting with people asking thoughtful questions and helping clients find the right path forward.

This isnt a traditional smile and dial sales role. Instead of spending your day making cold calls youll focus on qualifying inbound opportunities supporting our e-commerce clients uncovering growth opportunities and connecting prospects with the right solutions and people. Youll work closely with Marketing Enterprise Sales Client Experience and our AI-powered prospecting tools to ensure every opportunity receives a thoughtful consultative experience from the very first conversation.

What Youll Do:

• Serve as the first point of contact for inbound leads website inquiries and prospective clients creating a responsive and professional first impression.
• Lead discovery conversations to understand project goals timelines budgets and business challenges before recommending next steps.
• Qualify opportunities and route them to the appropriate team member based on client needs project complexity and growth potential.
• Identify opportunities to transition e-commerce customers and smaller accounts into enterprise sales conversations when additional services or long-term partnerships could provide greater value.
• Support Aradius Groups e-commerce customers by answering questions assisting with storefront navigation troubleshooting basic issues and helping clients successfully place and manage orders.
• Build strong relationships with customers through proactive follow-up ensuring inquiries are resolved and opportunities continue moving forward.
• Partner with Marketing to provide feedback on lead quality recurring client questions campaign performance and emerging market needs.
• Maintain accurate customer information activity and opportunity tracking in HubSpot.
• Leverage ZoomInfo AI-powered prospecting tools and other sales technologies to research companies enrich lead data and prepare for meaningful client conversations.
• Collaborate with Enterprise Sales Account Managers and Client Services to create a seamless client experience from initial inquiry through long-term partnership.
• Meet established service and conversion goals including speed-to-lead lead qualification and opportunity conversion metrics.

Who We Are Looking For:

• Naturally curious and energized by meeting new people and learning about their businesses.
• Strong communicator who enjoys asking questions before offering solutions.
• Consultative mindset focused on understanding client needs rather than simply routing requests.
• Relationship builder who creates trust through responsiveness professionalism and follow-through.
• Organized and detail-oriented with the ability to manage multiple conversations and priorities at once.
• Comfortable navigating technology while adapting to new tools and processes.
• Self-starter who enjoys collaborating across departments to create the best client experience.
• Positive resilient attitude with a genuine desire to help clients succeed.

What You Bring:

• 3 years of experience in customer service business development inside sales account management or a related client-facing role.
• Experience using HubSpot or another CRM to manage customer relationships and activities.
• Experience using ZoomInfo or similar sales intelligence platforms preferred.
• Strong communication organizational and problem-solving skills.
• Ability to balance multiple conversations and priorities in a fast-paced environment.
• Commercial printing direct mail marketing services or related industry experience preferred.

Reasons youll love working here:

• Flexibility: You can work hybrid or on-site in Omaha NE.
• Reliable and Flexible Hours: We will give you a schedule you can count on.
• Career Development: We invest in you. Setting you up for success and learning from industry experts. See where your journey can take you.
• Perks: Company Profit Sharing Program Business Expense & Mileage Reimbursement.
• Benefits: Access to a full benefits package including 401(k) 401(k) match PTO paid holidays medical vision dental company-paid short-term & long-term disability an Employee Assistance Program for free and confidential mental health legal and financial services Flexible Spending Account (FSA) options.