Business Development Manager Modernization
Cleveland, TN - USA
Job Summary
At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service ManagerThis role will focus on ABB Energy Industries Distributed Control System (DCS) installed base and drive Services business for control system upgrades expansions and evolutions. Drives service sales process in collaboration with the Service Sales Manager and/or Service Manager. Generates service sales opportunities and secures profitable sales within the designated area(s). Focuses on Installed Base (IB) penetration and sells the entire Service product portfolio in collaboration with other ABB service units. Builds long-term customer relationships and ensures immediate response to specific customer needs and issues.
The work model for the role is: remote ideally based in OH or TX.
Key Responsibilities:
- Penetrates into IB promotes various upgrade retrofit and value-add solutions to the benefit of the customer(s) and ABB.
- Understands the channel strategy and the establishment of related prices and prepares sales plan reviews them and proposes recovery plan(s) when needed.
- Utilizes IB database to understand the existing IB and identifies and develops sales opportunities for service products and solutions to penetrate the existing IB or new IBs in the market. Updates IB in the Service database regularly with the changes made at site.
- Focuses on the entire service portfolio to secure profit for assigned business / product groups.
- Generates service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
- Sells entire service product portfolio to expand ABB footprint in the designated area(s). Acts as a marketer/salesperson of ABBs service products and solutions during marketing activities (campaigns trade fairs exhibitions conferences customer meetings).
- Translates the needs of customer into relevant ABB Service offerings and solutions.
- Establishes long-term customer relationships by understanding their requirements and applicable regulations and by demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
- Documents customer feedback and ensures customer satisfaction throughout the sales process. Registers required information into the appropriate customer database.
- Plans and performs the right number of weekly sales visits and reports them on CRM. Reports leads/opportunities manages and updates pipeline in CRM.
- Updates and monitors sales proposals and tenders and follows-up on proposal statistics. Communicates contract details in accordance with ABB offering and strategy and manages administrative sales processes.
Qualifications:
- Bachelors degree in engineering or equivalent technical degree.
- 8 years of experience in automation systems. DCS systems experience highly preferred.
- Comfortable in front of customers and vendors.
- Ability to lead technical training lunch and learns and demonstrations.
- MS Office skills are a must. Salesforce is preferred.
Whats in it for you
We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.
More About Us
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
excludes ABB E-mobility Athens union Puerto Rico
Go to and click on Candidate/Guest to learn more
Health Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D 100% employee paid up to maximums
- Short Term Disability up to 26 weeks Company paid
- Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
- Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
- Parental Leave up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
While base salary is determined by things such as the successful applicants qualifications and experience this position is expected to pay between $119000 and $170000 annually and is eligible for a short-term incentive plan/annual bonus.
Contribute to a collective vision. This is where progress takes flight teams turn ideas into impact and we define whats next. Run What Runs the World.
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Building a cleaner smarter future takes all kinds of minds: the curious the courageous and the creative. Thats why we welcome people from all backgrounds and experiences.
Ready to make an impact
Apply today or visit to learn more about the impact of our solutions across the globe.
Required Experience:
Manager
About Company
ABB's Electrification business offers a wide-ranging portfolio of products, digital solutions and services, from substation to socket, enabling safe, smart and sustainable electrification. Offerings encompass digital and connected innovations for low- and medium-voltage, including EV ... View more