Business Development Director – BPO

Were hiring for one of our clients in the United States Europe and the Gulf region for a Business Development Director BPO. This is a remote opportunity for an experienced business development leader with a strong track record in the BPO industry.

In this role youll lead business development activities across key international markets focusing on winning new clients growing revenue and supporting business expansion.

Youll be responsible for driving the full sales cycle and developing new business opportunities for BPO services including customer service technical support HRO and Agentic AI support services with a focus on the healthcare retail and telecommunications sectors.

• Develop and execute business development strategies across the United States Europe and Gulf markets.

• Identify engage and acquire new clients within the healthcare retail and telecommunications sectors.

• Build and manage a strong pipeline of qualified business opportunities.

• Manage the full sales cycle from prospecting and client meetings to proposals negotiations and contract signing.

• Build and maintain strong relationships with senior decision-makers strategic partners and prospective clients.

• Work closely with internal teams to develop tailored BPO solutions commercial proposals and pricing.

• Lead coach and manage the business development team to achieve individual and company targets.

• Maintain accurate sales forecasts pipeline updates and business development performance reports.

• Represent the company at relevant client meetings conferences industry events and networking opportunities.

• Monitor market trends and identify new opportunities for growth within the BPO and AI-enabled services landscape.

• Minimum of 10 years of business development experience including strong experience within the BPO industry.

• Proven track record of winning new BPO clients and achieving revenue targets.

• Strong understanding of BPO services solutions and commercial models.

• Experience selling BPO services to clients in the United States Europe and/or the Gulf region.

• Strong understanding of market trends including the growing role of AI and Agentic AI within the BPO industry.

• Previous experience leading or managing a business development or sales team.

• Excellent communication presentation negotiation and relationship-management skills.

• Strong ability to engage and influence senior-level stakeholders and decision-makers.

• Bachelors degree in Business Marketing or a related field is preferred.

• An established network of potential clients and senior decision-makers within the target markets.

• Strong connections within the healthcare retail or telecommunications industries.

• Experience selling multiple BPO service lines including customer service technical support HRO or AI-enabled support services.

• Experience working across international markets and managing complex enterprise sales cycles.

• Strong commercial mindset with the ability to identify develop and convert high-value business opportunities.

• A remote working opportunity with exposure to international markets.

• The opportunity to play a key role in driving business growth across the United States Europe and the Gulf region.

• A senior leadership position with significant ownership of business development strategy and revenue growth.

• The opportunity to work with evolving BPO solutions including AI-enabled and Agentic AI support services.

• A dynamic environment focused on growth client acquisition and market expansion.

If youre an experienced BPO business development leader with a proven ability to win new clients build strong commercial relationships and drive revenue growth across international markets wed love to hear from you.

Apply today and take the next step in leading business development across the US Europe and Gulf markets.