Business Analyst

Role Overview

We are looking for a Business Analyst with strong experience in Identity & Access Management (IAM) Role-Based Access Control (RBAC) user onboarding and access administration. The candidate will translate business needs into precise testable AI-ready specifications and work closely with Product Owners SMEs developers and AI-assisted engineering teams.

Key Responsibilities

• Lead backlog refinement with Product Owners and SMEs.
• Create user stories with Given/When/Then acceptance criteria.
• Develop structured implementation-ready specifications covering context business rules edge cases examples and sample data.
• Define role/permission matrices and user lifecycle rules including onboarding delegation and deactivation.
• Document agency/user setup system configuration and access-management requirements.
• Use AI tools to draft and refine requirements decision tables and test scenarios validating all outputs against policies and SME input.
• Maintain traceability between requirements user stories test cases and defects in Azure DevOps.
• Support UAT acceptance testing and role/permission regression testing.
• Model business processes using BPMN and decision tables.
• Ensure prompts and AI-assisted workflows do not expose sensitive information.

Mandatory Skills

• 5 years of Business Analysis experience
• Strong requirements engineering and user-story writing.
• Given/When/Then acceptance criteria.
• IAM RBAC user provisioning onboarding or access administration experience.
• Azure DevOps for backlog management and requirements traceability.
• Experience documenting business rules edge cases workflows and permissions.
• 1 year of hands-on AI-assisted delivery beyond basic grammar correction or summarization.
• Strong stakeholder management analytical thinking and communication skills.

Preferred Skills

• BPMN/process modeling and decision tables.
• Functional understanding of APIs and data models.
• Low-code delivery exposure particularly OutSystems.
• Experience with enterprise public-sector or procurement systems.
• Tools such as ChatGPT Claude Microsoft Copilot or OutSystems Mentor.