Enter a job title or keyword
Business Analyst 3
Job Location:
Job Location:
Cambridge, MA - USA
Hourly Salary:
USD 100 - 106
Hourly Salary:
Posted:
13 September 2026 (4 hours ago)
Posted:
Application Deadline:
11 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title:Business Analyst 3
Job Location:Cambridge MA 02142
Job Duration: 1 Year Contract (Till Dec 2027)
Schedule: Hybrid (3 Days in office)
Role Summary:
The Business Analyst US Field Operations supports Commercial Field teams by enabling effective use stability and continuous improvement of Field Technologies including but not limited to Veeva CRM. This role serves as a key liaison between Field stakeholders co-commercial partners and IT. They are translating business needs into actionable requirements supporting system enhancements and ensuring operational readiness for critical field activities such as quarterly alignments call plan data loads and co-commercial partner support. Success in this role requires comfort operating in a fast-paced cross-company environment where alignment and timely decisions are needed to deliver solutions across therapeutic areas.
Key Responsibilities:
Support Field Technologies including Veeva CRM omnichannel capabilities and related platforms used by US Field Operations.
Analyze document and prioritize business requirements related to CRM enhancements DCR requests Omnichannel initiatives and process improvements.
Assess risks gaps and technical limitations during requirements gathering to ensure proposed functional solutions align with business needs.
Drive cross-company alignment in a co-commercial partner environment by coordinating requirements trade-offs timelines and approvals with partner teams across therapeutic areas.
Partner with IT vendors and IT Service Owners to manage service requests incidents enhancements and escalations using standard ITSM and Jira processes.
Support CRM migration as needed deprecation and enhancement initiatives including impact analysis and readiness assessment.
Provide day-to-day operational support for Field users including troubleshooting issue analysis and guidance on system processes.
Support quarter start activities across Field teams including alignment support and call plan loads data validation and readiness checks.
Validate data used for sales reporting goal setting and incentive compensation processes including account and territory alignment.
Support co-commercial partner-related field requests through analysis recommendations and deployment coordination.
Provide ad hoc analysis testing support reporting and cross-functional coordination as needed.
Required Qualifications:
Bachelor s degree in Business Information Systems or a related field or equivalent work experience.
5 years of experience as a Business Analyst supporting commercial sales or field-facing technologies.
Hands-on experience supporting Veeva CRM platforms
Strong experience working within IT service management frameworks (incidents service requests enhancements).
Demonstrated ability to gather requirements perform impact analysis and translate business needs into clear documentation.
Preferred Qualifications:
SAFe Delivery Model experience or certification.
Experience in life sciences biotech or regulated commercial environments.
Familiarity with omnichannel engagement models and promotional content workflows.
Experience working with data warehouses or reporting platforms supporting sales analytics.
Core Competencies:
Strong analytical and problem-solving skills.
Excellent communication skills with the ability to engage technical and non-technical stakeholders.
Ability to manage multiple priorities in a fast-paced operational environment.
Comfort operating with ambiguity and making timely well-reasoned decisions to keep work moving.
Collaborative mindset and strong cross-functional partnership skills including influencing and gaining buy-in in a co-commercial partner environment.
#Linkd
Job Location:Cambridge MA 02142
Job Duration: 1 Year Contract (Till Dec 2027)
Schedule: Hybrid (3 Days in office)
Role Summary:
The Business Analyst US Field Operations supports Commercial Field teams by enabling effective use stability and continuous improvement of Field Technologies including but not limited to Veeva CRM. This role serves as a key liaison between Field stakeholders co-commercial partners and IT. They are translating business needs into actionable requirements supporting system enhancements and ensuring operational readiness for critical field activities such as quarterly alignments call plan data loads and co-commercial partner support. Success in this role requires comfort operating in a fast-paced cross-company environment where alignment and timely decisions are needed to deliver solutions across therapeutic areas.
Key Responsibilities:
Support Field Technologies including Veeva CRM omnichannel capabilities and related platforms used by US Field Operations.
Analyze document and prioritize business requirements related to CRM enhancements DCR requests Omnichannel initiatives and process improvements.
Assess risks gaps and technical limitations during requirements gathering to ensure proposed functional solutions align with business needs.
Drive cross-company alignment in a co-commercial partner environment by coordinating requirements trade-offs timelines and approvals with partner teams across therapeutic areas.
Partner with IT vendors and IT Service Owners to manage service requests incidents enhancements and escalations using standard ITSM and Jira processes.
Support CRM migration as needed deprecation and enhancement initiatives including impact analysis and readiness assessment.
Provide day-to-day operational support for Field users including troubleshooting issue analysis and guidance on system processes.
Support quarter start activities across Field teams including alignment support and call plan loads data validation and readiness checks.
Validate data used for sales reporting goal setting and incentive compensation processes including account and territory alignment.
Support co-commercial partner-related field requests through analysis recommendations and deployment coordination.
Provide ad hoc analysis testing support reporting and cross-functional coordination as needed.
Required Qualifications:
Bachelor s degree in Business Information Systems or a related field or equivalent work experience.
5 years of experience as a Business Analyst supporting commercial sales or field-facing technologies.
Hands-on experience supporting Veeva CRM platforms
Strong experience working within IT service management frameworks (incidents service requests enhancements).
Demonstrated ability to gather requirements perform impact analysis and translate business needs into clear documentation.
Preferred Qualifications:
SAFe Delivery Model experience or certification.
Experience in life sciences biotech or regulated commercial environments.
Familiarity with omnichannel engagement models and promotional content workflows.
Experience working with data warehouses or reporting platforms supporting sales analytics.
Core Competencies:
Strong analytical and problem-solving skills.
Excellent communication skills with the ability to engage technical and non-technical stakeholders.
Ability to manage multiple priorities in a fast-paced operational environment.
Comfort operating with ambiguity and making timely well-reasoned decisions to keep work moving.
Collaborative mindset and strong cross-functional partnership skills including influencing and gaining buy-in in a co-commercial partner environment.
#Linkd
Why TalentBurst
At TalentBurst we deliver more than talent we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.
Backed by precision transparency and results we connect top talent with leading organizations through trusted partnerships.
We offer competitive compensation and comprehensive benefits including medical dental vision and retirement options.
TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.
Required Experience:
IC
