Business Account Expert

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Job Overview
As an Inside Sales Representative in the T-Mobile for Business Channel you will play a crucial role in marketing our companys portfolio of business products and services to both existing and new customers. This is a true hunter role! Were looking for results-oriented persistent outstanding sales professionals to bring our products and services to underserved markets. Your primary focus will be mining and growing existing accounts. Through account management and solutions-based selling you will analyze customer needs to identify and customize wireless voice data products and services to maintain and grow accounts. This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. You are accountable for a high volume of customer calls and maintenance of assigned accounts. You would be a great fit for our team if you like to combine your superior listening and communication skills and outgoing personality to build instant customer rapport to achieve your sales targets!

Job Responsibilities:

• Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls emails on-line meetings/appointments.
• Perform research to understand customers unique needs key contacts and potential business opportunities. Using research select appropriate product/service information messaging to meet the needs of individual customers.
• Facilitate the entire sales process from the initiation of the original call to proposal through finalization of an order for each customer you speak with.
• Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services.
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• Education:
• Associates Degree General (Required)
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• Work Experience:
• Less than 2 years Outbound Call Center or a related sales position (Required)
• Less than 2 years Experience in customer service sales and/or retention (Preferred)
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• Knowledge Skills and Abilities:
• Organization Candidate needs to be able to demonstrate efficient organization skills the ability to prioritize and respond to incoming activity/tasks with a sense of urgency and accuracy.
  Task management ability to work well in a dynamic fast changing environment that requires a high degree of multi-tasking (Required)
• Customer Relations Outreach LinkedIn ZoomInfo Outlook WebEx Meetings (Preferred)
• Proficiency with . Enter and update Activities/Events; appointments calls contacts to ensure accurate reporting on a timely basis. (Preferred)
• Communication Superior listening skills confident communicator; speak with clarity and positive tone (Required)
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• Licenses and Certifications:

At least 18 years of age
Legally authorized to work in the United States


Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

T-Mobiles Commitment

Total Target Cash Pay Range: $56900 - $102600 inclusive of target incentives

Base Pay Range: $39830 - $71820

The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors such as work location qualifications andexperience so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location T-Mobile employees in regular non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .

Never stop growing!As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression genetic information national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.