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BSC Store Operations Level I Naval Academy
Job Location:
Job Location:
Annapolis, MD - USA
Hourly Salary:
USD 16 - 18
Hourly Salary:
Posted:
29 September 2026 (Yesterday)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The person in this position is responsible for assisting customers with merchandise and deployment needs maintaining the BSC brand and customer service standards.
Key Responsibilities
- (Point of Sale) Accurately enter all customer information into the POS system.
- (Point of Sale) Operate POS system to check out all customer purchases returns or exchanges.
- (Customer Service) Answer telephone calls and welcome customers by greeting them learning their shopping purpose and providing customer satisfaction with a friendly courteous and professional attitude.
- (Customer Service) Identify current and future customer requirements by establishing rapport with potential and actual customers and others in a position to understand merchandise requirements.
- (Customer Service) Resolve customer issues seeking assistance from a manager if needed.
- (Customer Service) Handle and assist with all sizing needs for deployments (if applicable).
Additional Job Functions (Level 1 must add ONE of the following job functions)
- Order Fulfillment
- Must be able to fulfill back orders and complete sales transactions in back office.
- Ensure that fulfillment of the order relieves inventory and increases sales.
- Works with store personnel to ensure orders are filled in preparation for pickup
- If the store does Deployment operations Order Fulfillment includes preparing the orders for the deployer and packing the deployment bag (if applicable)
- Receiving
- Must be able to sign verify and receive inventory submitting required paperwork.
- Accurately In-check inventory being received from vendors.
- Accurately In-check inventory being received as transfers from other BSC stores
- Ensures all stock is organized and located in appropriate storage areas.
- Other receiving duties as assigned.
- Store Merchandising
- Maintain a store that looks well stocked and conforms to the BSC store standards.
- Maintain cleanliness of sales floor restrooms warehouse and office space.
- Pack and unpack items to be stocked on shelves in stockrooms warehouses or sales floor.
- Responsible for all NIS tags.
- Participate in store inventories conduct cycle counts and assist with A to Z shelf organization. (if applicable)
- Shipping
- Shipping orders to customers. Ensuring all paperwork is done and the order is fully executed in the system (D365).
- Shipping store transfers to other Base Supply Centers.
- Must understand the shipping process and ensure that items go out in a timely manner.
Marginal Job Functions
- Assist other personnel as time and knowledge permit.
- Participate in training and meetings as requested.
- Perform other duties as assigned.
Skills Knowledge and Expertise
- Must work professionally as part of a team with other store employees.
- Must be able to comprehend and perform duties using established work and safety procedures.
- Must perform effectively under conditions of fluctuating workloads.
- Must have excellent customer service skills.
- Appearance must be neat clean and in adherence to the companys dress code policy.
- Must have a working knowledge of Microsoft Office.
Education and Work Experience
- A high school diploma or equivalent is required.
- Training while on the job will be provided.
