Branch Manager – Overhead Door & Loading Dock Systems

About the Opportunity

A premier industry-leading commercial and residential entrance automation overhead door and loading dock solutions provider is seeking an experienced operationally minded Branch Manager to lead and scale operations at their Fond du Lac WI facility.

In this role you will hold complete operational and P&L accountability for the branchdirecting field installation and service technicians managing branch dispatch and warehouse logistics driving regional commercial sales and upholding uncompromising standards of safety and service quality.

This opportunity is ideal for an experienced Branch Manager Operations Manager or senior Service Manager within the overhead door or loading dock industry who wants full branch ownership backed by executive leadership and an enterprise-grade corporate support structure.

Key Responsibilities

• Operational Leadership: Direct daily operations across commercial and residential installation emergency service repair and preventative maintenance crews.

• P&L & Financial Management: Manage the branch budget gross margins labor efficiency inventory holding costs and operational expenses to achieve targeted profitability.

• Team Development & Mentorship: Lead mentor and hold accountable a multidisciplinary team including lead field technicians apprentices dispatch coordinators and warehouse staff.

• Customer & Commercial Growth: Partner with commercial general contractors industrial logistics hubs manufacturing facilities and residential accounts across the Fox Valley and East Central Wisconsin markets to expand service contract and installation volume.

• Inventory & Fleet Management: Oversee branch warehouse logistics commercial vehicle fleet maintenance parts ordering and vendor relations (springs operators dock levelers curtain sections).

• Safety & Code Compliance: Champion a zero-incident safety culture enforcing OSHA standards Lockout/Tagout (LOTO) protocols equipment training (scissor/boom lifts) and rigorous quality control audits.

What We Are Looking For

• Door & Dock Industry Experience (Required): Proven leadership experience (Branch Manager Operations Manager Service Manager or General Manager) directly within an overhead door commercial entrance automation or loading dock equipment company. Candidates without direct industry experience will not be considered.

• Business Acumen: Demonstrated understanding of branch P&L mechanics margin management job costing and labor utilization metrics.

• Field & Technical Competence: Solid mechanical and electrical comprehension of sectional doors rolling steel doors high-speed fabric doors hydraulic/mechanical dock levelers and industrial motor operators.

• People Leadership: Strong ability to recruit train dispatch and retain top-tier field technicians and support staff.

• Location & Mobility: Ability to work on-site in Fond du Lac WI; full relocation assistance is provided for qualified out-of-area candidates.

• Credentials: Valid drivers license with an insurable motor vehicle record.

Compensation & Comprehensive Benefits

This organization offers an executive-level total rewards package powered by an industry-leading benefits platform:

• Direct Compensation: Highly competitive base salary commensurate with industry experience plus a lucrative performance bonus tied to branch profitability and growth.

• Relocation Package: Comprehensive relocation support provided for candidates moving to the Fond du Lac / Fox Valley WI region.

• Retirement Planning: 401(k) retirement savings plan featuring a competitive company match (3%).

• Comprehensive Health & Welfare:

  • Medical Coverage: Multiple UnitedHealthcare plan options (including Choice Plus PPO and HSA-qualified HDHP options).

  • Dental Coverage: Nationwide UnitedHealthcare Dental PPO coverage for preventive basic major and orthodontic care.

  • Vision Coverage: VSP Advantage vision plan covering routine annual exams prescription lenses and frame allowances.

• Company-Paid Life & Protection:

  • 100% employer-paid Basic Life and AD&D insurance (1x annual salary up to $50000).

  • Access to voluntary supplemental life voluntary AD&D short-term disability (up to 60% of earnings) and long-term disability plans.

• Health Spending Accounts: Pretax Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) with employer-covered administrative fees.

• Time Off: Generous Paid Time Off (PTO) accrual dedicated vacation days and paid company holidays.

• Family & Personal Wellbeing:

  • Complimentary Optum Employee Assistance Program (EAP) including confidential counseling and free premium Calm app access.

  • Full Caregiver Support services via Cariloop.

  • Perks at Work discounts wellness incentives and continuous leadership development resources.