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Bilingual Auto Collections (Late Stage)

Workway, Inc.


Job Location:

Mesa, AZ - USA

Hourly Salary: USD 23 - 25
Posted: 29 September 2026 (3 days ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

We are a professional staffing firm working with organizations across the country to place exceptional candidates. Currently we have a Bilingual Auto Collections (Late Stage) Specialist opportunity with a premier Financial Services client in Mesa AZ. This company is committed to making vehicle ownership possible for everyone through an extensive dealer network providing financing solutions that help customers drive off in the vehicle they deserve. With career growth opportunities a casual work environment and a culture of fun this is an excellent place to build your career.

The Bilingual Auto Collections (Late Stage) Specialist is responsible for the specific duties listed below.

Your specific duties will include:
  • Handling all levels of auto finance collections inquiries including payments repayment plans and delinquency negotiations.
  • Researching and resolving inquiries and complaints via phone with a focus on first-call resolution.
  • Monitoring delinquent accounts and reducing risk through proactive collection actions.
  • Initiating contact with account holders and cosigners to resolve delinquent accounts.
  • Maintaining communication with borrowers to prevent future delinquencies.
  • Utilizing skip-tracing tools to locate borrowers with inaccurate contact information.
  • Communicating with supervisors and team leaders regarding repossessions and special cases.
  • Documenting all collection efforts in the system of record in accordance with policies and guidelines.
  • Working efficiently in a fast-paced environment meeting quality and productivity metrics.
  • Assisting with other duties and projects as assigned by management.
Specific qualifications for theposition include:
  • Must be Spanish Bilingual.
  • High school diploma or equivalent.
  • 2 years of auto finance collection experience within a call center environment.
  • 2 years of auto finance skip tracing/repossession experience in a late-stage (120 days) department.
  • Previous customer service sales and/or collections experience preferred.
  • Strong written and verbal communication skills.
  • Self-motivated with working knowledge of MS Office.
Pay Rate Range:$23.00 - $25.00 per hour DOE.

Compensation may vary outside of this range depending on a number of factors including a candidates qualifications skills competencies and experience and location. Employees have access to healthcare benefits including medical dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire temp-to-hire or temporary position Workway can help you put your best foot forward. Contact us today!

Workway Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability protected veteran status or any other characteristic protected by applicable laws regulations and ordinances. For our complete EEO & Pay Transparency statement please visit To receive state and federal compliance posters e-mail or call 972.514.1515.


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