Benefits Concierge Specialist

*This is an in-person role in Kansas City

Curious about a career with NorthPoint

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Benefits Concierge Specialist to join our Human Resources team in Kansas City! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

We truly believe and Im convinced we have some pretty incredible assets. But those assets have all come from our people. - Nathaniel Hagedorn CEO.

How We Put You First:

At NorthPoint Development we ask a lot of our employees which is why we give so much in addition to your competitive salary we offer market-leading benefits and perks:

• A selection of comprehensive medical dental and vision plans
• 401k with 100% match up to 6% immediately vested upon enrollment
• Scholarships and paid professional development
• Robust Reimbursement Programs: Childcare Tuition Wellness Spending Account Cellphone
• Onsite gym
• Mental Health Reimbursement
• Childcare Reimbursement
• $2000 annual HRA and HSA contribution
• Free catered lunches every day fully stocked kitchen
• Parental Paid Leave
• Flexible Spending Account
• Living Generously program with 100% charitable contribution match

What Youll Do

• Serve as the go-to resource for employee benefits questions providing high-touch 1:1 concierge guidance across medical dental vision FSA/HSA life disability retirement and voluntary benefits
• Help employees navigate the tough stuff claims issues provider searches prior authorizations appeals and coordination of benefits
• Own benefits communications including new hire onboarding open enrollment campaigns life event guidance and ongoing education
• Partner with carriers and vendors to resolve escalated employee issues
• Support open enrollment planning meetings and post-enrollment follow-up
• Reconcile and process monthly benefits invoices across carriers and vendors
• Audit enrollment data payroll deductions and carrier eligibility files for accuracy
• Manage life event changes new hire enrollments and terminations in HRIS and carrier portals
• Maintain benefits records documentation and a compliance calendar
• Ensure timely distribution of required notices and plan documents (SPDs SBCs SMMs HIPAA COBRA WRAP Medicare Part D SAR)
• Support annual compliance activities including ACA (1094/1095) reporting PCORI and CMS filings
• Partner with our brokerage on the Form 5500 filing providing data and documentation as needed
• Support COBRA administration and coordinate with third-party administrators
• Stay current on federal and state regulatory changes affecting group health and welfare plans

Who You Are

• A warm empathetic people person whos just as comfortable heads-down in a spreadsheet as across the table from a teammate
• 5 years of experience in employee benefits benefits administration HR or a related field (HR insurance/brokerage or healthcare/medical backgrounds all welcome)
• Working knowledge of group health and welfare plans and applicable regulations (ERISA ACA HIPAA COBRA FMLA Section 125)
• Experienced with benefits billing reconciliation and vendor management
• Skilled at translating complex benefits concepts into plain language employees can actually use
• Detail-oriented and comfortable juggling multiple deadlines
• Proficient in HRIS platforms and Microsoft Office
• Discreet with confidential and sensitive employee information

Preferred experience:

• Familiarity with self-funded medical plans
• Prior experience supporting benefits compliance and required notice distribution
• A clinical patient advocacy or medical claims background

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.