Bench Tech I

Scientific Games is the global leader in lottery games sports betting and technology and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships Scientific Games combines relentless innovation legendary performance and unwavering security to responsibly propel the global lottery industry ever forward.

Immediate need for an In-House Service/Repair Technician: Performs in-house servicing and repair of company products at established company repair site or service center. Diagnoses mechanical hardware software and systems failures using established procedures. Performs maintenance testing and calibration of repaired products. May assist in reports for analysis of product failure trends and service ability issues. Will communicate with field-based technicians for details helpful to failure diagnostics or repair but generally without direct client contact.

Benefits

• Competitive salary plus company matched 401K plan

• Fast-paced fun flexible and dynamic work environment

• Excellent Health Dental & Vision benefits

• Flexible spending accounts for health care and day-care

• Convenient direct deposit for paychecks

• 12 Paid Holidays 17 Paid Time Off (PTO) Days annually with 40 hours carryover

• Company paid Life and Disability Insurance

Requirements

• Some understanding of and experience with troubleshooting computer software and hardware technologies

• Excellent interpersonal verbal and written communications skills with proven technical and customer satisfaction skills

• Promptly respond to customer/management request and feedback.

• Proven self-starter with motivation and ability

• Great organization and time management skills that allow you to handle multiple responsibilities efficiently and promptly

• Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime

• Ability to identify product failure trends and service ability issues

• Ability to lift install and move large self-service equipment (Occasionally lift or move up to 50 pounds)

• Ability to drive a non-CDL delivery truck.

• Pass background check DOT certification and drug test

• Ability to be self-organized and driven to maintain parts inventory.

• Work within a team environment

• Experience with with basic hand tools.

• Some over-night stay maybe required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit stand walk bend use hands operate a computer and have specific vision abilities to include close and distance vision and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games Corporation and its affiliates (collectively SG) are engaged in highly regulated gaming and lottery businesses. As a result certain SG employees may among other things be required to obtain a gaming or other license(s) undergo background investigations or security checks or meet certain standards dictated by law regulation or order to ensure SG complies with its regulatory and contractual commitments as a condition to hiring and continuing to employ its employees SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law) you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. If youd like more information about your equal employment opportunity rights as an applicant under the law please click here for EEOC Poster.