Behavioral Health Program Manager Phoenix AZ

*Position contingent upon successful contract award.

Location

TBD

Clearance Level

T2 Moderate Risk Public Trust (MRPT)

Primary Function

The Behavioral Health Program Manager oversees the design implementation and continuous improvement of behavioral health services within the detention environment. This role ensures all clinical operational and administrative functions comply with all applicable federal state and local regulations. The manager leads a multidisciplinary team to deliver safe traumainformed culturally responsive and evidencebased behavioral health care that supports detainee wellbeing and contributes to safe facility operations including during phased intake and rampup periods.

Duties and Responsibilities

Lead all behavioral health operations in accordance with facility standards client directives and requirements.

Oversee intake mental health screenings ensuring timely completion during highvolume or accelerated intake periods.

Manage delivery of clinical services including assessments crisis intervention suicide prevention treatment planning and continuity of care.

Develop and maintain behavioral health policies procedures and workflows that support safe operations and facility rampup phases.

Conduct internal audits to ensure compliance with documentation reporting and quality assurance standards.

Supervise behavioral health clinicians case managers and support staff; provide clinical oversight and performance evaluations.

Coordinate with medical security case management and facility leadership to support integrated care and safe detainee management.

Participate in daily operational briefings and multidisciplinary case reviews.

Monitor key performance indicators (KPIs) and prepare required reports for internal leadership and stakeholders.

Develop and oversee therapeutic programming that is traumainformed culturally responsive and aligned with detainee needs.

Implement corrective action plans when deficiencies are identified during inspections or audits.