Behavioral Health Navigator
Job Location:
Howard, MD - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
This position is eligible for hybrid telework.
- Receives Behavioral Health Navigation referrals and responds to inquiries from persons seeking mental health or substance use resources.
- Assists consumers with behavioral health linkage activities and makes referrals to community agencies when appropriate.
- Assists consumers with self-advocacy skills and when needed serves as the client advocate.
- Assists consumers with navigation through the Behavioral Health System.
- Uncovers barriers to care and develops an effective plan for alleviating these barriers to care for the safety and betterment of the consumer.
- Sends out follow up surveys to seek feedback from consumers and to ensure they have received requested resources/service.
- Follows up with consumers via email text message and/or phone calls to ensure connection to requested resources and services.
- Collects data and maintains documentation.
- Conducts community education presentations on how to navigate the behavioral health treatment system the role of the BH Navigator to improve behavioral health literacy and to educate on community programs.
- Assists with individualized targeted outreach activities with consumers to re-engage and reduce stigma.
- Represents the HCHD at health/resource fairs; serves as a liaison to community groups with other service providers or community supports for the continuous improvement of services to consumers.
- Participates in community coalitions and advisory groups such as the Mental Health Community Advisory Council the Local Health Improvement Coalition and the Healthy Minds Suicide Prevention Coalition.
- Participates in collaborative meetings with community partners to address behavioral health needs of community members including the Connection Center and County-wide BH Navigation.
- Assists the Suicide Prevention Coordinator in management of the Teen Health Matters website with mental health and suicide prevention information crisis hotline/resources suicide warning signs and helpful tips to engage youth.
- Assists with coordination of activities within the Suicide Prevention Coalition.
- Attends quarterly Teen Health Matters coordination meeting.
- Compiles and analyzes program metrics as requested.
- Develops and communicates messaging to promote programs to digital and online media including Teen Health Matters website content.
- Maintains internal behavioral health resource lists.
- Maintains contact with the Network of Care platform staff to ensure comprehensive listings of behavioral health resources.
- Accepts responsibility for special projects as in appropriate professional education and training for roles and responsibilities of work assignments as requested or approved by Supervisor.
- Participates in Emergency Preparedness drills or actual events.
- Possesses a broad understanding of HCHD services and can refer to other programs.
- Keeps abreast of policies and procedures in the program bureau and department.
- Completes all required trainings.
- Participates in quality improvement efforts within the program.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.
- Bilingual in Spanish.
- Experience working in behavioral health public health social services or related fields and navigating individuals through systems of care and connecting community members to services.
- Experience with behavioral health resources in Howard County Maryland and planning or conducting community outreach and educational activities.
- Experience delivering customer service in fast-paced or high-pressure environments.
- Experience collecting data preparing reports and participating in committees.
Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education training and experience as they relate to the requirements of the it is essential that you provide complete and accurate information on your report all related education experience dates and hours of indicate your college degree and major on your application if applicable. For education obtained outside the U.S. any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).
Complete applications must be submitted by the closing submitted after this date will not be added.
Incorrect application forms will not be will not be accepted in lieu of a completed application.
Candidates may remain on thecertified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
Online applications are highly recommended. However if you are unable to apply onlinethe paper application (and supplemental questionnaire) may be submitted to MDH Recruitment and Selection Division 201 W. Preston St. Room 114-B Baltimore MD application materials must be received by 5 pm close of business on the closing date for the recruitment no postmarks will be accepted.
If additional information is required the preferred method is to upload. If you are unable to upload please fax the requested informationto .Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
For questions regarding this recruitment please contact theMDH Recruitment and Selection Division at .
If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or.
Appropriate accommodations for individuals with disabilities are available upon request by calling: or MD TTY Relay Service 1-.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer Maryland is committed to recruitment retaining and promoting employees who are reflective of the States diversity.
