BDC Representative

BDC Representative

Do you enjoy helping people Would you like to create a better service experience from the first conversation with a customer Come join our team at Castle Automotive Group as a BDC Representative.

Whats In It For you:

• 401(K) with company match
• Major medical (50% employee paid premium) Dental Vision insurance options
• Voluntary Benefits (Accident Critical Illness Disability and more)
• Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Career advancement
• Employee Wellness: Access toEAP health legal and financial resources to support your overall well-being

What Youll Do:

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet phone and live chat inquiries using email scripts and templates Provide customers with initial product information and direct them to the appropriate dealership resources Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management
• UtilizeCRM tracking system daily

What You Bring to the Team:

• Prior experience as aBDC Representative Call Center Coordinator or related position
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid drivers license

BDC Representative: $15-$18 per hour

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts To learn more about us visit: are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.