Barista

Who We Are

Based in San Antonio Texas Zachry Hotels is a proven leader in the development management and ownership of hospitality assets. At Zachry Hotels we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management operation and development. We take care of our clients business partners and each other as family within a culture of service and accountability where we do the right thing because it is the right thing to do.

Together We Can Do Great Things Every Person Matters This Is More Than A Job

The Monarch San Antonio A Legacy of Service and Sophistication

The Monarch San Antonio Curio Collection by Hilton is a 200-room 17-story boutique hotel located in the vibrant Hemisfair District of downtown San Antonio. Designed as a destination in itself the property features thoughtfully curated meeting and event venuesincluding the iconic La Mariposa sculpture paviliona full-service spa five distinct food and beverage concepts a rooftop restaurant and bar and a separate rooftop pool overlooking the city.

Steps from the River Walk and The Alamo The Monarch is more than a place to stay. It is a place to belong to connect and to be inspired.

Our purpose is expressed through servicegracious genuine and unforgettable. Rooted in the traditions of San Antonio and elevated by modern elegance every detail and every interaction reflects our commitment to hospitality at its highest level.

We are building a team of passionate service-driven professionals dedicated to creating exceptional moments and lasting impressions for every guest who walks through our doors. If you are inspired by excellence and motivated by purpose The Monarch San Antonio is where your talent can truly shine.

Position Overview

The Barista is responsible for preparing and serving high-quality coffee espresso beverages teas and light food offerings while delivering exceptional guest service in a luxury hospitality environment. This role creates a welcoming and engaging experience for guests through product knowledge attention to detail and personalized service. The Barista supports daily café operations while maintaining the highest standards of cleanliness presentation and service excellence consistent with Monarch standards.

What Youll Do

• Greet guests warmly and professionally creating a welcoming environment.
• Provide attentive personalized service while anticipating guest needs.
• Answer questions regarding menu items ingredients and beverage offerings.
• Make recommendations based on guest preferences and dietary considerations.
• Resolve guest concerns promptly and professionally or escalate issues to leadership as needed.
• Maintain a positive and engaging guest experience throughout every interaction.
• Prepare espresso-based beverages brewed coffee teas and specialty drinks according to established recipes and presentation standards.
• Ensure consistency in beverage quality taste and appearance.
• Prepare and serve pastries grab-and-go items and other café offerings as applicable.
• Monitor beverage quality and ensure products are served at appropriate temperatures.
• Maintain knowledge of menu items seasonal offerings and promotional products.
• Accurately process guest orders through the POS system.
• Handle cash credit card transactions and other payment methods according to company procedures.
• Maintain accountability for cash banks and transaction accuracy.
• Assist with opening and closing cash handling procedures as assigned.
• Maintain cleanliness and organization of café service areas equipment and seating areas.
• Restock supplies beverages cups condiments and merchandise as needed.
• Monitor inventory levels and communicate replenishment needs to management.
• Assist with receiving and storing deliveries according to company standards.
• Ensure proper operation and basic maintenance of espresso machines coffee brewers grinders and related equipment.
• Follow all food safety sanitation and hygiene standards.
• Adhere to health department regulations and company policies.
• Maintain a safe and clean working environment for guests and team members.
• Report maintenance concerns safety hazards or equipment malfunctions promptly.
• Work collaboratively with café team members and other hotel departments.
• Participate in training sessions team meetings and ongoing development opportunities.
• Support other Food & Beverage outlets as needed during high-volume periods.
• Perform other duties as assigned to support hotel operations.
• Maintain reliable and consistent attendance as an essential function of the role.

What Youll Bring

Required Skills and Abilities

• Strong guest service and interpersonal skills.
• Ability to prepare beverages accurately and efficiently while maintaining quality standards.
• Excellent communication and teamwork skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to operate POS systems and handle cash transactions accurately.
• Ability to learn beverage recipes preparation methods and product knowledge.
• Ability to stand for extended periods and perform repetitive tasks.
• Ability to lift and carry up to 30 lbs.
• Ability to work flexible schedules including mornings evenings weekends holidays and special events.
• Professional appearance and adherence to grooming standards.
• Strong commitment to service excellence and guest satisfaction.

Education & Experience

• High School Diploma or equivalent required.
• Previous barista coffee shop café restaurant or hospitality experience preferred.
• Experience preparing espresso-based beverages preferred.
• Experience in a luxury hotel resort or upscale food and beverage environment preferred.

Other Qualifications

• Food Handler Certification required.
• TABC Certification preferred or ability to obtain.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

Medical Dental Vision and Life Insurance

401K Paid Leave and Bonus Program

Company-paid short-term and long-term disability insurance

Employee assistance program

Tuition Reimbursement

And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry including unsolicited resumes sent to a Zachry mailing address or email address directly to Zachry employees or to Zachrys resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachrys recruiting function to submit resumes and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachrys Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.