Backup Flex Resources
Job Location:
Washington, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title:Backup / Flex Resources
Location: Washington D.C(Hybrid or remote work model subject to customer direction)
Project Duration: 10 12 months.
Need to have or obtain Moderate Risk Public Trust / MBI
Role Summary
Backup/Flex Resources will provide surge support transition coverage and operational continuity across development QA and support activities.
Key Responsibilities
- Support workload balancing during peak migration/testing periods
- Assist with defect remediation and stabilization activities
- Provide backup support for key technical and QA functions
- Participate in Agile sprint and release activities
Required Skills & Experience
- Relevant technical or QA experience aligned to assigned workstream
- Ability to operate in fast-paced delivery environments
- Strong communication and coordination skills
Preferred Qualifications
- IVR/contact center experience
- Public sector experience