Back-Up Admin Coordinator

The Backup Administrative Coordinator is responsible for supporting store administrative functions and providing coverage for the Administrative Coordinator when needed. This position assists with payroll scheduling support personnel records hiring processes training coordination reporting and general office administration while ensuring confidentiality accuracy and compliance with company policies and procedures. The Backup Administrative Coordinator serves as a key support resource for store leadership and associates.

• Provide administrative support to store leadership and department managers.
• Assist with daily office operations filing systems correspondence and record maintenance.
• Maintain accurate and organized personnel and business records.
• Prepare reports forms communications and administrative documents as needed.
• Ensure confidential information is handled appropriately and securely.

• Assist with payroll processing and timekeeping administration.
• Review and verify associate time records for accuracy.
• Support correction of payroll discrepancies and missing punches.
• Maintain payroll records in accordance with company policies.
• Assist associates and managers with payroll-related questions and concerns.

• Assist with hiring onboarding and orientation activities.
• Maintain associate personnel files and employment documentation.
• Support training coordination and compliance tracking.
• Help ensure completion of required employment and training documentation.
• Assist with communication of company programs policies and benefits information.

• Support labor scheduling and workforce administration activities.
• Prepare and distribute operational labor payroll and staffing reports.
• Monitor administrative deadlines and ensure timely completion of required tasks.
• Assist store leadership with staffing documentation and reporting needs.
• Maintain accurate workforce and scheduling records.

• Provide professional and courteous support to customers associates and vendors.
• Respond to office inquiries and direct requests to appropriate personnel.
• Assist associates with employment-related questions and administrative requests.
• Support a positive store culture through effective communication and teamwork.
• Maintain a customer-focused approach in all interactions.

• Ensure compliance with company policies procedures and record retention requirements.
• Maintain confidentiality of payroll personnel and business information.
• Support audits inspections and compliance reviews as required.
• Verify employment documentation and administrative records are accurate and complete.
• Assist with maintaining compliance-related files and records.

• Provide full Administrative Coordinator coverage during vacations absences and other staffing needs.
• Assume responsibility for critical administrative functions when assigned.
• Support store leadership with administrative priorities and operational initiatives.
• Communicate effectively with management teams regarding administrative needs and deadlines.
• Assist with special projects and company initiatives as requested.

• High school diploma or equivalent.
• Previous administrative office payroll retail or customer service experience preferred.
• Strong computer skills including Microsoft Office and company administrative systems.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to handle confidential information professionally.
• Ability to work flexible schedules as business needs require.

• Ability to sit stand and walk for extended periods.
• Ability to use computers telephones and office equipment for prolonged periods.
• Ability to lift and carry up to 25 pounds regularly and heavier loads with assistance when necessary.
• Ability to move throughout the store and office areas as needed.
• Ability to perform repetitive keyboarding and administrative tasks.

• Administrative and office management
• Payroll and timekeeping accuracy
• Confidentiality and professionalism
• Customer and associate support
• Organization and attention to detail
• Communication and interpersonal skills
• Time management and prioritization
• Problem-solving and decision-making
• Computer proficiency
• Accountability and dependability

The Backup Administrative Coordinator plays an essential role in supporting store operations by ensuring administrative accuracy maintaining confidential records assisting associates and leadership and providing seamless coverage for critical administrative functions while contributing to overall store efficiency and success.