AV Technician
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Job Summary
About Crunchy Tech
Crunchy Tech is a commercial AV integrator headquartered in Orlando and working nationwide. We design install and support AV systems for sports bars restaurants hospitality and entertainment venues and corporate and government spaces. We work design-build: we engineer the system install it commission it and stand behind it after we leave. Our brands also include Padzilla interactive touchscreen displays and Unreal Bowling lane-projection systems.
About the Role
Were hiring an AV Installation Technician to take projects from rough-in to handoff. Youll be on job sites up to 50% of the time often out of town doing full installs in restaurants bars hospitality venues and meeting rooms. Between projects youll work out of our Orlando warehouse building racks assembling systems and prepping equipment so the next install goes in clean.
The schedule follows the project. Expect travel up to 50% of the time with trips that can run up to two weeks and occasional evenings or weekends when a venues timeline calls for it.
What Youll Do
On site:
- Install complete AV systems: displays video walls projectors speakers amplifiers DSPs control systems and networked AV
- Hang and mount TVs and displays of every size on drywall masonry wood steel and ceiling structures so theyre level secure and match the drawings
- Install lighting and lighting control systems
- Pull terminate label and test low-voltage cable (Cat6 fiber speaker control)
- Work from PDF and DWG plans elevations and callouts and flag discrepancies before they turn into rework
- Run commissioning alongside our programmers and project managers: verify signal flow test every source and display confirm audio and control functions and close out punch lists until the system is signed off
- Troubleshoot and resolve system issues on site and handle equipment returns for repair (RMA)
- Walk venue staff and end users through the finished system at handoff at a level that fits their technical background
- Keep the site clean protect the customers space and represent Crunchy Tech professionally with GCs venue managers and owners
- Document progress photos and as-builts in our project management system
In the warehouse:
- Build and dress racks to Crunchy Tech standards; pre-terminate label and bench-test before shipment
- Assemble kit and stage equipment by project
- Pack and ship equipment safely to job sites
- Receive and check in inventory and keep tools and shop space organized
Other duties as assigned.
- 2 years of hands-on commercial AV installation experience (or low-voltage/electrical work with heavy AV exposure)
- A proven ability to mount displays safely and correctly in commercial spaces
- Working knowledge of AV signal flow: HDMI HDBaseT AV-over-IP analog and digital audio
- Clean cable termination and rack-building skills
- Basic networking: IP addressing switches VLAN awareness
- Comfortable setting up and troubleshooting Windows macOS iOS and Android devices
- Able to work independently and solve problems on site without a set procedure while also working well as part of a crew
- Picks up new technology quickly and researches answers on their own
- Ability to travel up to 50% including overnight trips of up to two weeks
- Availability for evenings and weekends when projects require it
- Valid drivers license and clean driving record; ability to pass a background check (some venues and government sites require one)
- Ability to lift 75/100 lbs with team lifts for larger equipment and to work on ladders and lifts above ceilings and in tight spaces for extended periods
Nice to Have
- Experience with Crestron Q-SYS Biamp Shure Extron Visionary Savi or Sonance
- Manufacturer certifications (Crestron Q-SYS Level 1) or AVIXA CTS
- OSHA 10 and aerial/scissor lift certification
- Restaurant sports bar or hospitality install experience
- Health insurance
- 401(k) with 3% company match
- Paid time off
- Performance bonuses tied to individual and company results
- Company-paid travel lodging and per diem on the road
Required Skills:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. EXPERIENCE: Experience in Audio Video hardware software network troubleshooting basic to intermediate operating system functionality or equivalent training and/or education is necessary. Operating systems include: Windows OS X iOS & Android. This position also requires basic to intermediate functionality or equivalent training and/or education in Control Systems and Digital Signal Processing including but not limited to: Crestron Control Systems QSC BSS and other Processing. Certifications held in any of the aforementioned systems will be highly regarded. COMMUNICATION SKILLS: Customer interactions must be handled with diplomacy and tact. Individual must be able to gauge the customers technical abilty and communicate with them in appropriate technical or non-technical language in a non-condescending manner. DECISION MAKING/JUDGEMENT: This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures plans and schedules. Although there are sometimes problem-solving guidelines for particular problems there may be no existing procedures or instructions for those problems. The technician may be on their own in solving problems and determining satisfactory solutions. Ability to work independently and in a team setting is imperative.
Required Education:
AV
