AV Technician Administrative Services

MalaceHR is seeking a motivated and customer-focused AV / IT Support Technician to support daily office operations conference room technology and administrative services within a large corporate campus. This is an excellent opportunity for someone looking to begin or advance their career in Information Technology while gaining hands-on experience troubleshooting equipment supporting employees and maintaining workplace technology.

The ideal candidate will have strong communication and customer service skills basic knowledge of Microsoft Windows and Office applications and the ability to independently troubleshoot common technical issues. This position combines entry-level IT support audio-visual equipment maintenance inventory management and general office support.

We are looking for someone who is dependable organized comfortable interacting with employees at all levels and eager to develop their technical skills.

IT & Audio-Visual Support

• Serve as the first point of contact for basic IT and audio-visual troubleshooting throughout the office.

• Troubleshoot common issues involving Microsoft Windows printers conference room technology and office equipment.

• Provide technical assistance for conference room presentations virtual meetings and onsite events.

• Set up test and maintain projectors microphones speakers displays and other audio-visual equipment.

• Respond to employee requests for technical assistance in a timely and professional manner.

• Identify technical issues requiring advanced support and coordinate with internal IT teams or outside vendors.

• Assist with conference room technology upgrades equipment installations and replacements.

Conference Room & Office Support

• Perform routine inspections of conference rooms to ensure equipment is operational and rooms are properly maintained.

• Assist with conference room and auditorium setups for meetings presentations training sessions and corporate events.

• Maintain conference room supplies including markers erasers flip charts and presentation materials.

• Identify maintenance or equipment issues and submit work orders for repairs.

• Track and follow up on outstanding service requests to ensure timely resolution.

• Occasionally provide support outside normal working hours for scheduled corporate events.

Inventory & Administrative Support

• Maintain accurate inventory records for AV equipment office supplies printer supplies and related technology.

• Monitor and replenish paper toner and other supplies for office printers and multifunction devices.

• Troubleshoot basic printer issues and coordinate service when necessary.

• Order organize and distribute office supplies throughout the campus.

• Track equipment warranties repairs replacements and inventory changes.

• Assist with incoming and outgoing mail distribution.

• Maintain organized and well-stocked office supply stations.

• Document service requests equipment maintenance and completed tasks using systems such as Corrigo or Maximo.

• Support additional administrative and office operations tasks as needed.

Required:

• Basic knowledge of Microsoft Windows and Microsoft Office applications including Outlook Word and Excel.

• Ability to troubleshoot common computer printer and office technology issues.

• Strong interpersonal communication and customer service skills.

• Ability to work independently manage daily responsibilities and prioritize tasks.

• Comfortable working directly with employees and providing a high level of customer service.

• Strong organizational skills and attention to detail.

• Willingness to learn new technology systems and troubleshooting procedures.

• Dependable professional and comfortable working in a corporate office environment.

Preferred:

• Previous experience in entry-level IT support help desk desktop support AV support or office administration.

• Familiarity with conference room technology projectors video conferencing systems or audio-visual equipment.

• Experience with basic inventory management or office equipment maintenance.

• Familiarity with work order systems such as Corrigo or Maximo.

• Currently pursuing a degree certification or additional education in Information Technology Computer Science or a related field.

A college degree is not required. Candidates who are currently pursuing an IT-related education or looking to establish a long-term career in technology are strongly encouraged to apply.