AV Lead Systems Integrator

This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as IT Systems LLC a Koniag Government Services company is seeking a A/V Lead Systems Integrator to support KITS and our government customer Washington DC. This position requires the candidate to be able to obtain a Public include medical dental and vision insurance 401(k) retirement plan paid time off paid parental leave life and disability insurance flexible spending accounts commuter benefits and tuition A/V Lead Systems Integrator is the senior technical authority responsible for the design integration operation and sustainment of CLIENTs enterprise audio/visual and conferencing capabilities across all CLIENT facilities. This individual leads the A/V team in delivering reliable high-quality audiovisual experiences for CLIENT staff leadership and executive engagements including conference room technology digital signage and executive briefing A/V Lead Systems Integrator ensures that all A/V systems are properly integrated with CLIENTs enterprise IT infrastructure Microsoft 365/Teams environment and network fabric. This individual serves as the primary escalation point for all A/V-related incidents and engagements leads A/V project planning and execution and ensures minimal service interruptions across CLIENTs audiovisual role requires deep technical expertise in enterprise A/V systems strong project leadership skills and the ability to provide responsive high-quality support for executive-level meetings and engagements on short Responsibilities:A/V Systems Design Integration & Operations:Lead the design integration configuration and sustainment of enterprise A/V and conferencing systems across all CLIENT facilitiesManage and maintain conference room technology digital signage systems and executive briefing environments to ensure reliable high-quality operationOversee integration of A/V systems with CLIENTs enterprise IT infrastructure including Microsoft Teams Rooms network connectivity and endpoint managementLead planning and execution of A/V infrastructure upgrades refreshes and new installationsDevelop and maintain A/V system architecture documentation diagrams and configuration recordsEvaluate emerging A/V technologies and recommend solutions that align with CLIENTs enterprise environment and mission needsExecutive & Priority Event Support:Provide direct hands-on support for executive-level meetings briefings and high-priority events ensuring seamless A/V performanceCoordinate with CLIENT leadership executive staff and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagementsServe as the on-site technical lead for executive briefing center operations and high-visibility eventsMaintain on-call availability outside core business hours to support executive engagements and priority events as neededDevelop and execute pre-event testing and validation procedures to minimize the risk of service interruptionsIncident Management & Escalation:Serve as the primary escalation point for all A/V-related incidents ensuring timely and effective resolutionDiagnose and resolve complex A/V system failures integration issues and performance problems independentlyCoordinate with network Microsoft infrastructure and NOC teams to resolve cross-domain A/V incidentsManage the A/V incident lifecycle in the Government ITSM platform ensuring accurate and complete recordsDevelop and maintain A/V troubleshooting runbooks escalation procedures and knowledge base articlesTeam Leadership & Supervision:Lead mentor and supervise A/V systems integration team membersAssign and prioritize work across the A/V team in alignment with Sprint commitments and operational prioritiesEnsure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuityConduct quality reviews of team members work to ensure accuracy completeness and adherence to standardsSupport recruitment onboarding and professional development of A/V team personnelMicrosoft Teams & Collaboration Platform Integration:Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilitiesCoordinate with the Microsoft Infrastructure team to ensure proper configuration licensing and management of Teams-based A/V endpointsSupport troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure teamStay current on Microsoft Teams Rooms updates features and best practices applying improvements to CLIENTs environment as appropriateRequired Qualifications:Experience:Minimum 68 years of hands-on enterprise A/V systems integration and operations experienceDemonstrated experience designing integrating and managing enterprise-scale A/V environments including conference room technology digital signage and executive briefing systemsProven experience supporting executive-level engagements and high-visibility events in a professional environmentExperience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platformsExperience in a Federal or private-sector enterprise environment of comparable scale complexity and security postureDemonstrated experience leading or supervising A/V technical teamsTechnical Expertise:Expert-level proficiency in:Enterprise A/V system design integration and operationsConference room technology (e.g. Crestron Extron Poly Cisco Logitech)Digital signage systems and management platformsExecutive briefing center design and operationsMicrosoft Teams Rooms configuration and managementA/V over IP technologies and transport protocolsDisplay technologies (LED LCD projection systems)Audio systems (DSP configuration microphone arrays speaker systems)Strong working knowledge of:Enterprise network fundamentals relevant to A/V systems (VLANs QoS multicast)Microsoft 365 and Teams administration as it relates to A/V endpointsITSM platforms (e.g. ServiceNow)IT security principles applicable to A/V systemsITIL 4 change and incident management practicesRequired Certifications (Must be current and unexpired throughout performance):Certified Technology Specialist (CTS) AVIXA (required)CTS-I (Certified Technology Specialist Installation) (required)CTS-D (Certified Technology Specialist Design) (strongly preferred)Additional preferred certifications:Crestron Certified Programmer or equivalent manufacturer certificationMicrosoft Teams Rooms certification or equivalentExtron Control Professional certificationCompTIA Security or equivalentOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352