Automotive Area Operations Manager
Birmingham, MI - USA
Job Summary
About Dent Wizard
Dent Wizard is the nations undisputed leader in automotive reconditioning services and vehicle protection products and our success is the result of the great people who serve our customers. Were stable growing and have a strong business model with opportunities in 43 states 2.5 million vehicles repaired every year and more than 3000 highly skilled employees. Help us reach new heights and receive the respect rewards and recognition you deserve.
Reporting to a District Manager Area Manageris a front-line management position responsible foroverseeingand leadingDWoperationswithinadefined is responsible forfulfillment of services to customersand leading technicians.
Operations(50-60%)
- Lead and manage a team to maximizeeffectivenessand efficiency of resourcestechniciansand capital.
- Expediently and professionally address all customer operational and performance concerns.
- Walk customer inventory toidentify future workload requirements and QC repairs.
- Meetregularlywithcustomersto discuss servicelevels repair quality cycle-time performance and other issues that drive customer satisfaction.
- Ensuretechnicianspossess the necessary skills resources equipment and information to deliver high quality repairs and customer service.
- Communicate to keep team informed and up to date in critical information expectations company news etc.
- On-board new employees setting them up for success by educating them on role expectations processesand policies.
- Closely support direct reports/managers optimizingproduction andday-to-day operations.
Sales and Business Development
- WorkwithDMand/or DSM todevelopandexecutea revenue growthplantosell additional services within existing customers.
- Partner with DM andDSMto sellnew customersand maximizeexistingbusiness opportunities.
- Buildand solidifyrelationships withkeycustomersand network toinitiaterelationships with prospective customers.
- Drive results using strategic selling skills and negotiation abilities that create a win-win for the customer and Dent Wizard.
Required Qualifications
- Combined minimum experience of 3 years in a district route and auction leadership role required
- Profitable management of a P&L of at least $1.5M in revenue annually
- Experiencemanaging other leaders and staffs of 20
- Travels overnight approximately 10 20%
- Result-driven
- Positive motivating leadership style
- Flexible resilient diplomatic tolerant
- Activelistener:credible and persuasive communication style that empowers others and leads decisively
- Successful strategy implementation and results
The compensation offered for this position will depend on qualifications experience and geographic location.
The starting compensation is expected to be:
$75000-$85000/annual salaryWe offer a competitive & comprehensive benefit package including: paid time off medical dental vision and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability (in compliance with the Americans with Disabilities Act*) or any other legally protected status with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application or any portions of same based on the impact of a disability should contact Dent Wizards Human Resources Department to discuss your specific needs. Please feel free to contact us at
Required Experience:
Manager
About Company
Whether you need a dent removed or want to refurbish your interior, Dent Wizard is the go-to partner for fast, reliable automotive repair.