Automation Technical Specialist
Buckeye, AZ - USA
Job Summary
At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.
- Serve as the subject matter expert for automation hardware solution implementations within large core clinical laboratories.
- Lead onsite implementation activities including equipment receipt site readiness review equipment placement assembly testing and operational verification.
- Coordinate implementation projects with customers project managers laboratory leadership local field service teams contractors vendors and other cross-functional stakeholders.
- Resolve complex technical inquiries and provide advanced troubleshooting support throughout the implementation lifecycle.
- Apply established procedures and develop practical solutions to address technical challenges and customer requirements.
- Deliver automation product training and technical guidance to field service personnel during and after implementation.
- Support post-implementation escalations and provide subject matter expertise for complex automation system issues.
- Support new automation hardware product launches and instrument additions at existing customer sites.
- Develop and apply consulting strategies that strengthen customer partnerships and support long-term automation solution success.
- Maintain compliance with quality system requirements and promote adherence to Abbotts Code of Business Conduct.
- Travel up to 100% throughout the United States supporting customer implementation projects.
- Associate degree in Engineering Electronics Automation Technology Biomedical Equipment Technology Technical Systems or a related technical field; or an equivalent combination of education and experience.
- Minimum 4 years of experience supporting servicing troubleshooting implementing or maintaining automation systems laboratory instrumentation diagnostic equipment or other complex technical systems.
- Experience resolving technical issues in customer-facing environments.
- Ability to independently execute complex technical projects and specialized assignments.
- Ability to travel up to 100% and maintain easy access to a major airport.
- Bachelors degree in a technical discipline.
- Experience within clinical laboratory diagnostics healthcare or laboratory automation environments.
- Knowledge of regulations and standards affecting in vitro diagnostics (IVD) and biologics.
- Experience providing technical training coaching or mentorship to field service personnel.
- Experience leading implementation projects involving multiple stakeholders.
- Experience with Abbott Diagnostics automation and instrument platforms.
- Strong project coordination consulting and customer relationship management experience.
- Familiarity with laboratory workflow and operations.
The base pay for this position is
$78000.00 $156000.00In specific locations the pay range may vary from the range posted.
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: EEO is the Law link - Espanol: Experience:
IC
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more