Automation & AIOps Lead (TX DIR)

Peraton is hiring for an Automation & AIOps Leadto support the Texas Department of Information Resources (DIR) State of Texas. TheAutomation & AIOps Leadwill provide technical leadership for infrastructure automation DevOps/MLOps AIOps AI/ML operations observability Infrastructure as Code (IaC) ServiceNow integration and enterprise automation capabilities supporting the Texas Private Cloud program.

The Automation & AIOps Lead will drive automation and AI-enabled operations across the program with responsibility for theEnterprise Control Plane (ECP) Peratonx agent platform AIOps telemetry zero-touch infrastructure provisioning ServiceNow integrations AI governance automation savings validation and service evolution.

The ideal candidate must be located in the Austin TX metropolitan area (or San Angelo TX as applicable)

Key Responsibilities:

• Serve as theWP-6 primary ownerfor Peratonx and the Optional AI Platform.
• Driveagentic operations from transition including GPU Resource Units (RUs) and NIST AI RMF-governed operations.
• LeadEnterprise Control Plane (ECP) engineering deployment and operations.
• Drive labor-to-software conversion supporting the targeted21% FTE reduction over five years.
• Manage theAnnual Automation Plan identified as a contractual deliverable in the proposed approach including the$10K/month late credit if absent.
• Lead operations for thePeratonx agent family including:
• Predictive Intelligence
• Digital Twin
• AI-Orchestrated Operations
• Continuous Risk & Compliance
• AI-Powered PMO
• Natural-Language Access
• LeadInfrastructure as Code (IaC) pipeline deliverysupporting zero-touch provisioning using:
• Terraform
• Red Hat Ansible Automation Platform (AAP)
• GitLab CI
• Manage theAIOps telemetry pipeline including:
• Splunk ITSI
• Dynatrace Davis AI
• Prometheus
• Grafana
• OpenTelemetry
• SupportServiceNow pre-built MSI accelerators and schema-validated flows.
• Manageauto-provisioning accuracy identified as an SLA-weighted area and primary credit-risk exposure.
• SupportAI governanceusing the NIST AI Risk Management Framework (AI RMF) for Peratonx and the AI Platform.
• Leadautomation savings reconciliation and validationfor the DIR rate glide path.
• ManageKafka/Avro CI synchronization.
• ManageREST/JSON IntegrationHubintegrations.
• Manage and supportServiceNow CSDM flows.
• Report directly to theTechnical Director.
• Co-own theApplication Architecture domain including ECP modulesIF-1 through IF-7.
• Drive continuous improvement and evolution of enterprise automation AIOps observability AI-enabled operations and infrastructure management.

Required Qualifications:

• Bachelors degree and 8 years of experience or 12 years with a HS Diploma.
• 8 years of infrastructure automation and DevOps/MLOps engineering experience.
• Terraform proficiency is required.
• Red Hat Ansible Automation Platform (AAP) proficiency required.
• GitLab CI/CD pipeline engineering experience required.
• Experience withAIOps platform operations including:
• Splunk ITSI
• Dynatrace Davis AI
• Equivalent AIOps platforms
• Experience withML forecasting for capacity management and SLA breach prediction.
• Experience withServiceNow integration/development including:
• IntegrationHub
• CSDM
• ITOM
• Experience withAI/ML operations including NVIDIA AI Enterprise OpenShift and GPU scheduling preferred.
• NIST AI Risk Management Framework (AI RMF) familiarity preferred.
• Government IT automation experience is a plus.
• Strong understanding of enterprise infrastructure automation and automated service delivery.
• Experience operating in complex enterprise IT environments.
• Strong DevOps MLOps AIOps automation integration and operational engineering skills.
• Must be able to obtain and maintain the required agency clearance.
• Must be a US Citizen.

Preferred Qualifications:

Candidates with experience in the following areas are strongly encouraged to apply:

• Infrastructure automation
• DevOps
• MLOps
• AIOps
• AI/ML operations
• Enterprise observability
• Predictive analytics
• Machine-learning forecasting
• Zero-touch infrastructure provisioning
• ServiceNow ITOM/CSDM/IntegrationHub
• Enterprise Control Plane engineering
• Cloud and data center automation
• Kubernetes and OpenShift
• GPU infrastructure and scheduling
• AI governance
• Government IT automation

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.