(Auraria) Technical Program Manager

Welcome to theAuraria Campus located in the Platte River Valley in downtown Denver. The Auraria Campus is the service provider for 38000 students and approximately 5000 faculty and staff working at and attending the Community College of Denver Metropolitan State University of Denver and the University of Colorado Denver. Learn more about us through this link: The Auraria Campus

Auraria employees enjoy an excellent benefits package which includes paid vacation holidays and sick leave multiple medical dental and vision options discounted RTD Eco-Pass BenefitHub and outstanding retirement plan. Learn more through this link:Non-Classified Benefits Package.

So if youre interested in a great job working alongside great people this may be the opportunity for which youve been waiting for.

Reporting to the Director of Strategy and working closely with the Information Technology Department the Technical Program Manager leads enterprise-wide and departmental technology initiatives within AHECs Strategy department. This role manages multiple concurrent projects partnering with technical teams stakeholders vendors and leadership to deliver technology solutions that advance institutional goals. The role develops and executes project plans manages risk facilitates decision making and communicates effectively with technical and non-technical audiences within a cloud-forward vendor-integrated data-driven environment. This position will manage high visibility campus-impacting initiatives collaborating with technical and functional stakeholders and vendors to design and implement solutions that advance AHECs goals and support success

Project Leadership

• Lead enterprise technology projects including SaaS cloud infrastructure cybersecurity AV data integration and business process initiatives.
• Develop charters schedules budgets resource plans and risk strategies. Coordinate cross-functional teams manage vendors facilitate governance monitor scope/schedule/budget resolve issues and ensure alignment with institutional priorities.
• Leads and coordinate enterprise system migration initiatives including software implementation platform consolidation cloud migration data migration system upgrades and application lifecycle transitions.
• Develop migration roadmaps piloting and testing and ensuring successful adoption of new technologies while minimizing operational disruption. Partners with IT and business unit stakeholders to assess technology environments participating in software and system reviews.
• Identifies operational cybersecurity compliance and business continuity risks.
• Supports the development and implementation of risk mitigation strategies.

• Develop and maintains project management methodologies standards templates and governance practices.
• Develops and maintains project intake prioritization reporting and portfolio management processes.
• Analyze project performance lessons learned and organizational practices to identify opportunities for improvement.
• Recommends and implements process improvements to increase project consistency efficiency and effectiveness.
• Establishes and maintains processes for monitoring the organizations technology project portfolio.

• Educate employees or clients on how to use computer hardware software applications and internal technical systems.
• Coordinates and delivers training to affected employees and stakeholders during technology implementations.
• Teach cyber security policies hardware setup and software updates.
• Develops user guides procedures and other learning materials to support adoption of new technology.
• Assesses user readiness and identifies training needs associated with technology implementations.
• Evaluates training effectiveness and modifies materials based on user feedback and project needs.
• Maintain records of completed training and update curricula over time.

• Translate complex technical information into dashboards status reports executive summaries presentations stakeholder communications and change management plans.
• Facilitate meetings and ensure organizational readiness and adoption.
• Support efforts to align project and business analysis approaches with AHEC leadership expectations and needs.
• Facilitates communication between technical and functional teams by communicating effectively across diverse audiences including executives business partners and technical specialists.
• Skilled at simplifying complex technical topics and presenting them in a way that enables non-technical stakeholders to understand implications make informed decisions and drive results.

• Support special initiatives committees strategic planning occasional after-hours work and infrequent travel.

• Completed online application resume and cover letter.
• Resume and Cover Letter is required.
• Failure to submit a completed application and resume may result in removal from further consideration.

• Bachelors degree from an accredited institution in Information Technology Computer Science Information Systems Business Administration Project Management or a closely related field.
• Formal training education certification or demonstrated professional experience in project management methodologies such as Agile Waterfall or hybrid approaches.
• Three (3) years of professional experience managing technology projects including developing project plans coordinating resources and stakeholders managing risks and deliverables and translating organizational or business priorities initiatives and measurable outcomes.
• Experience managing concurrent technology projects.

• Must be a state of Colorado resident.
• Must be able to successfully pass a criminal background check.
• While not routine candidate must be able to occasionally work nights/weekends as project implementation and project needs demands.

• Degree in Project Management Information Technology Computer Science Business or a closely related field.
• Experience applying multiple project management methodologies based on project needs.
• Higher education experience.
• 5 years technical project management experience.
• 3 years of software implementation experience.
• SaaS and cloud implementation experience.
• Industry-recognized certification such as PMP PMI-ACP CSM or equivalent certifications.

• Proven experience in establishing and maintaining effective working relationships with a diverse population at all levels throughout the institutionand into the community.
• Ability to communicate in a positive and effective manner across various modalities.
• Ability to balance multiple projects and tasks in parallel to maintain attention to detail.
• Outwardly contributes to a respectful positive and professional workspace.
• Ability to establish work priorities follow through and meet established deadlines.
• Strong judgment and critical thinking skills.
• Ability to deliberately listen and communicate relevant information anticipate problems and offer suggestions for resolution.
• Project management governance resource planning IT environments cybersecurity cloud services change management budgeting vendor management and risk management.
• Project planning organization communication presentation facilitation stakeholder engagement conflict resolution reporting analytics and multitasking.
• Lead cross-functional teams influence without authority communicate technical concepts to non-technical audiences adapt to changing priorities exercise sound judgment and foster a collaborative customer-focused environment.
• Demonstrated ability to maintain a high level of accuracy and attention to detail while managing multiple concurrent projects system migrations audit activities and risk mitigation efforts.
• Strong communication and stakeholder management skills.