Audio Visual Program Manager, Employee Experience & Productivity

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world Join Apples Information Systems and Technology (ISu0026T) organization. ISu0026T is the engine behind everything Apple does for customers and for the people who build for them. Its Apples central nervous system. Supporting 2.5 billion active Apple devices processing billions of secure transactions and keeping the technology that defines modern life running flawlessly ISu0026T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale Imagine what you could do Experience and Productivity (EEP) is part of ISu0026T and delivers some of the most widely used communication and productivity technology and services across Apple from tools that enable collaboration to the support teams that keep Apples workforce running. EEP also leads user experience design and research and manages the systems behind Apples original content studios.

The Apple Information Systems u0026 Technology (ISu0026T) organization is seeking an experienced and highly motivated Audio-Visual (AV) Tech Refresh Program Manager to lead the planning execution and successful delivery of technology refresh across our global locations. The ideal candidate will have a strong background in AV and video conferencing technologies and a proven ability to manage complex programs with multiple stakeholders. This role requires a strategic thinker who can drive initiatives from conception to completion ensuring high-quality AV experiences for our Audio-Visual (AV) Tech Refresh Program Manager is a critical role demanding specialized technical and program management expertise coupled with an in-depth understanding of Apples rigorous global AV standards. This role leads the planning execution and delivery of AV and video conferencing technology refresh projects globally. It involves defining scope managing cross-functional teams and vendors managing budgets and schedules incorporating standards into decision-making and ensuring successful deployment. The ideal candidate has 5 years of experience in AV program management a deep understanding of AV technologies and strong leadership and communication skills.n

Defining project scope objectives and deliverables in collaboration with key comprehensive program and project plans including detailed scope schedules budgets and resource cross-functional teams including Places team AV design architecture design facilities finance procurement and external vendors to ensure successful project vendor relationships including selection performance monitoring proposal reviews and contract project finance including developing budget requests tracking spend and processing purchase requisitions (PRs) purchase orders (POs) and inventory of AV equipment ensuring accurate tracking timely procurement and efficient project progress identifying potential risks and issues and implementing mitigation project status challenges and successes to stakeholders at all levels including executive accurate timely project reporting and executive dashboards to provide leadership with clear visibility into project healthnEnsuring adherence to Apples standards security policies and operational best continuous improvement in AV technology deployment processes and current with industry trends and advancements in AV technology to inform future refresh strategies.n

5 years of experience in program or project management with a focus on AV technology in project management tools and degree or equivalent practical experience.

Deep understanding of current and emerging AV technologies including video conferencing systems display technologies audio systems and control ability to manage large-scale complex technology projects from initiation to closure including scope schedule budget and resource leadership skills with the ability to influence and motivate cross-functional teams without direct communication presentation and interpersonal skills capable of effectively engaging with technical teams business stakeholders and executive with vendor management procurement processes and validating vendor proposals. nAbility to identify and mitigate project risks and issues analytical and problem-solving CTS or other relevant certifications are a plus.n