Attendance Supervisor

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time we have developed to become a critical partner in the global aviation industry delivering time-critical logistics services at over 300 locations in 65 countries across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Attendance Supervisor is responsible for monitoring and managing employee attendance punctuality call-offs absences and staffing coverage to support safe and efficient airport operations. This position serves as a key link between employees supervisors scheduling and station leadership to ensure staffing levels meet operational requirements.

What you will be doing

• Monitor daily employee attendance tardiness call-offs no-shows early departures and other attendance-related issues.
• Maintain accurate and timely attendance records in the companys scheduling timekeeping and/or HR systems.
• Monitor staffing levels and identify potential coverage gaps before they affect airport operations.
• Communicate daily staffing shortages and attendance concerns to Operations and Station Management.
• Coordinate with supervisors to identify available employees for coverage when staffing shortages occur.

• Respond to employee call-offs and document attendance-related communications in accordance with company procedures.
• Review attendance patterns and identify recurring issues trends and potential operational risks.
• Ensure attendance policies are applied consistently and fairly across employees and shifts.
• Partner with supervisors and managers regarding attendance counseling corrective action and documentation.
• Prepare attendance reports and provide leadership with information regarding absenteeism tardiness overtime and staffing trends.
• Maintain confidentiality of employee information and attendance records.
• Ensure attendance practices comply with company policies and applicable employment requirements.
• Assist with workforce scheduling and staffing adjustments during periods of high passenger volume irregular operations weather events or other operational disruptions.
• Support new-hire attendance expectations during onboarding and initial employment periods.
• Communicate attendance expectations clearly and professionally to employees.
• Work closely with Operations Human Resources Scheduling and other departments to resolve attendance-related concerns.
• Escalate significant attendance or staffing issues to appropriate leadership in a timely manner.
• Supporting last-minute coverage needs caused by employee call-offs or delays.
• Assisting leadership during weather-related disruptions and irregular operations.
• Coordinating staffing information between shifts.
• Identifying positions where understaffing could affect service levels safety or contractual requirements.
• Perform other duties as assigned.

Safety Security Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health safety and wellbeing of yourself and others in accordance with provided information training and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff all areas of our business there is a potential risk to the health safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Must be 18 years of age or older
• Must have reliable transportation
• High School Diploma or GED
• High school diploma or equivalent.
• 1 year of experience in attendance management scheduling workforce coordination operations human resources or a related field.
• 1 year of experience as a supervisor or lead
• Strong organizational and recordkeeping skills.
• Ability to work effectively in a fast-paced deadline-driven environment.
• Strong verbal and written communication skills.
• Ability to handle confidential employee information appropriately.
• Proficiency with Microsoft Office particularly Excel and Outlook.
• Ability to work flexible schedules including weekends holidays early mornings late nights and overtime.

Preferred

• Previous experience in an airport airline aviation services transportation logistics hospitality or other 24/7 operational environment.
• Experience using an HRIS ATS workforce management scheduling or timekeeping system.
• Knowledge of attendance policies and employee documentation practices.
• Experience working in a unionized environment is a plus.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status pregnancy and maternity. We strive to create an inclusive working environment where the different knowledge perspectives experiences and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you If so please click apply now!

Required Experience:

Manager