Associate Technical Product Manager, Integrations

Company Introduction:

Airspace is a tech-enabled freight forwarder thats redefining how the worlds most critical packages are delivered. Headquartered in Carlsbad California Airspace has employees who are based around the world. Our European headquarters is in Amsterdam The Netherlands.

As a recognized leader in AI and machine learning our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster more transparent more secure and more accountable than ever before. The items we deliver range from organs for transplant to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one ofAmericas best Startup Employers and listed as one ofCNBCs Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures HarbourVest Partners Defy Partners DBL Partners and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Join the Movement!

Are you interested in the hot logistics technology sector but also looking for an opportunity to make a direct impact on the lives of others in some cases saving lives How about playing a critical role in keeping some of the worlds largest companies operating smoothly so cars continuously roll off the assembly line and airlines can keep flights on schedule

About the Role

We are looking for an Associate Technical Product Manager Integrations to own and deliver system integrations between the Airspace platform and our customers existing technology ecosystems. This role sits between what our customers need and what our platform delivers. You will work directly with customer technical teams to understand their systems design the right integration approach and guide our engineers through implementation.

You will own the how: how data should flow between systems how APIs and EDI connections should be structured how we prototype and validate before we build. Youll work across REST APIs EDI feeds TMS platforms tracking devices and partner systems to get critical shipment data flowing reliably into Airspace. When you see three customers needing the same thing youll identify the pattern and advocate to turn it into a repeatable capability.

Responsibilities

Technical product ownership

• Work directly with customer technical teams to understand their systems data flows and integration requirements then design the integration approach that connects their world to Airspace.
• Prototype integration concepts to validate approaches early before committing engineering resources to full implementation.
• Evaluate new integration requests and provide technical recommendations. Not just can we do it but heres how we should do it and why.
• Define data mapping API contracts EDI specifications and webhook configurations that engineers can build against.

Engineering Guidance

• Translate solution designs into clear technical specifications that engineering teams can execute against. You are the bridge between customer requirements and engineering implementation.
• Work alongside engineers during development to answer questions resolve ambiguities and ensure the implementation matches the designed solution.
• Review work-in-progress to catch issues early. You own the integrity of the solution from design through go-live.
• Coordinate across internal teams (engineering data science operations) and external customer technical teams throughout delivery.

Pattern Recognition & Platform Thinking

• Identify repeating integration patterns across customers and recommend platform investments: new public API endpoints standardized data formats self-service documentation and reusable integration templates.
• Contribute to an evolving integration playbook that captures proven approaches lessons learned and accelerators for future integrations.
• Help define what self-service integration looks like for Airspace. What documentation tools and APIs would enable customers to connect their systems with minimal hands-on support
• Stay current on integration technologies and advocate for modern approaches that reduce implementation time and maintenance burden.

Customer & Stakeholder Communication

• Serve as the primary technical point of contact for active integrations. Youre the person customers call when they have questions about how the integration works.
• Communicate progress technical decisions and tradeoffs to internal stakeholders across product engineering operations and customer success.
• Keep alignment between what customers expect and what were delivering. Proactively flag gaps risks or opportunities to expand scope.

Quality & Go-Live

• Own the integration validation process. Define test plans coordinate UAT with customers and ensure integrations work correctly before go-live.
• Establish quality standards for integration deployments including data validation error handling and performance benchmarks.
• Monitor integration health post-deployment and drive resolution of data quality or connectivity issues.
• Create and maintain documentation for each integration: technical specifications data mapping guides operational runbooks and troubleshooting procedures.

Requirements

• 2 years of experience designing and delivering system integrations in a SaaS logistics technology or enterprise software environment. Youve owned the how not just the timeline.
• Hands-on experience with integration technologies: REST APIs EDI webhooks data mapping ETL processes. You dont need to write production code but you need to be able to read an API spec sketch a data flow and prototype a connection.
• Demonstrated ability to work directly with customer technical teams to understand their systems and design integration approaches. Not just gathering requirements but co-designing solutions.
• Strong technical communication skills. Comfortable whiteboarding with engineers presenting to customers and writing specs that both audiences can follow.
• Experience guiding engineering teams through implementation of your designs. You know how to write a spec that doesnt leave engineers guessing.
• Ability to manage multiple concurrent integrations at different stages. You maintain clarity on priorities and status across projects.
• Strong documentation instincts. If its not written down it didnt happen.
• Bachelors degree in Computer Science Information Systems Business or a related field required.

Preferred Qualifications

• Experience in logistics supply chain or transportation technology.
• Familiarity with TMS (Transportation Management System) platforms and logistics data standards.
• Experience prototyping integration concepts or building proof-of-concept implementations.
• Experience in healthcare logistics or medical device supply chain integrations.
• Familiarity with modern API design practices and developer experience (API documentation SDKs self-service tooling).

Compensation & Benefits

• Salary range: $70K - $100K
• High-quality health dental and vision plan options
• Open PTO
• 401K with company match

Core Values:

• We are One Team. We believe we all accomplish more when we are working together.
• We make an Impact. We are determined to have a positive influence on our environment our customers our industry and our world.
• We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
• We are Transparent. We pride ourselves on having open honest and sincere communication with our team and customers.
• We are Innovative. We never settle and are always striving to improve our product service and ourselves.

About Airspace:

From life-saving organs to essential machinery components Airspace is trusted by the worlds largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents it provides speed reliability and transparency unrivaled in time-critical logistics. We are thinkers builders and doers; from building and deploying AI in the world to assembling a world-class operations team Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.

With offices in the United States in Carlsbad CA and in Europe in Amsterdam Frankfurt Stockholm and London we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra HarbourVest Prologis Qualcomm Defy and others Airspace has raised $140M to date.

Join our team of 300 technologists futurists and industry veterans as we work as One Team to revolutionize time-critical logistics.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics. Additionally Airspace participates in the E-Verify program for all locations.