Associate Solution Architect, Professional Services

Contentful Solution Architects are trusted advisors to technologists developers content creators and product teams. As an Associate Solution Architect youll partner with international customers and digital agencies post-salehelping visionary brands turn ideas into scalable digital experiences.

This is a customer-facing consulting role not a software development position. Were seeking consultants who guide commercial and mid-market customers through implementations and optimization not engineers focused on hands-on development of production code.

Youll provide technical guidance subject matter expertise and strategic consultation to ensure projects succeed. This includes leading technical and editorial training facilitating collaborative workshops leading public office hours with Customers and Solution Partners and guiding teams through basic architecture definition and design. Occasional travel (up to 25%) may be required for on-site engagements.

Beyond direct customer impact youll bring back insights that shape Contentful itself. Your first-hand knowledge of how organizations use our platform will provide real-world context to our Product Management and Engineering teams influencing product direction and ensuring we build with customer needs in mind.

• Create and deliver technical enablement on product platform features to customers as well as provide consultative advice & recommendations on specific implementation use cases.
• Identify and propose solution designs for complex business problems based on customer discovery leveraging support and guidance from senior team members as needed.
• Keep abreast of Contentful product developments and synthesize these into best practices workshops & enablement materials for our customers.
• Create prototypes or code examples to facilitate customer onboarding and to support projects.
• Maintain a foundational understanding of Contentful-related technologies and stay up to date with industry trends.
• Continuously seek synthesize and communicate customer product feedback to our Product Management Engineering and Marketing teams.
• Support engagement managers on quoting and scoping of SOWs.
• Partner with Sales Customer Success Managers and Solution Engineers to ensure a successful customer experience with Contentful.
• Continuously improve your professional skills through activities such as training reading and seeking mentorship.

Within Contentful youll collaborate closely with Technical Project Managers on customer implementations and partner cross-functionally with CSMs Account Executives Support and Solution Engineers to ensure customer success. Youll be responsible for identifying and managing risks and for adapting in real time to help customers overcome obstacles.

Your customer-facing experience will enable you to refine best practices and deliver opinionated experience-based guidance. Beyond direct engagements youll have opportunities to contribute to Contentfuls thought leadershipwhether through Voice of the Customer sessions with Product writing blogs leading workshops or speaking at Contentful and industry events.

• Bachelors degree in Computer Science Engineering or a related field or equivalent practical experience.
• 13 years in a Solutions/Technical role (such as Solution Architect Technical Consultant Implementation Consultant or Developer in a customer-facing context).
• Consulting experience is preferred; candidates should be comfortable participating in technical discussions with both technical and non-technical stakeholders.
• Strong presentation interpersonal and facilitation skillsable to engage technical and non-technical audiences and contribute to discovery sessions and decision-making.
• Well-organized with the ability to manage multiple concurrent projects meet deadlines and thrive in a fast-paced environment.
• Experience working with modern API-first content management systems (such as Contentful Contentstack Sanity); exposure or awareness of legacy CMSs (such as Drupal AEM Sitecore) is a plus.
• Foundational understanding of composable/MACH principles headless CMS architecture and best practices for building content-driven applications with a willingness to deepen expertise on the job.
• Passionate about well-structured content; understands the basics of content modeling and can explain why structure and reuse are important to both business and technical teams and how they work day to day.
• Developer-level skills in JavaScript ideally including experience with a modern front-end framework and/or ; familiarity with other programming languages (such as Java PHP) is a plus.
• Some hands-on experience with modern web technologies such as React/ or similar front-end frameworks and working with REST and/or GraphQL APIs.
• Familiarity with common web rendering approaches (server-side client-side static site generation) and modern frameworks (such as Remix Astro) or a strong interest in learning them.
• Experience creating and delivering in-person and/or virtual workshops training or educational content is a plus.

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full-time employees receive Stock Options for the opportunity to share in the success of our company.
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off including vacation days sick days compassion days for loss education days and volunteer days.
• Company paid parental leave to care for and focus on your growing family.
• Use your personal annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in-person events including workshops guest speakers and fun team activities supporting learning and networking exchange beyond the usual work duties.
• An annual wellbeing stipend to care for your physical financial or emotional health.
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

Accepting applications until June 19th 2026.

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging personalized content at scale. By blending composability with native AI capabilities Contentful enables dynamic personalization automated content delivery and real-time experimentation powering next-generation digital experiences across brands regions and channels for more than 4200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful working from hubs in Berlin Denver San Francisco London New York and distributed worldwide.

Everyone is welcome here is a celebrated component of our culture. At Contentful we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites fake email addresses claiming to be from our company or social media. We do not ask for your personal information such as bank account numbers identification numbers etc through social media or chat-based apps nor do we request or send money for the purchase of business equipment. If you suspect fraud please report it to your local authorities as well as reach out to us at with any information you may have.

By clicking Apply for this job I acknowledge that I have read the Contentfuls Candidate Privacy Notice and hereby consent to the collection processing use and storage of my personal information as described therein.