Associate, Retail Technology

We are an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear Torys design philosophy is defined by effortless silhouettes innovative materials eclectic juxtapositions of color and the tension of past and present. The collections include ready-to-wear handbags footwear accessories jewelry home and beauty.

Empowering women is the companys guiding principle expressed through Torys collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009 the Foundation provides women entrepreneurs in the United States with access to capital education and community.

You are seeking a work environment where people are encouraged to dream explore discover and as important laugh together. If youre prepared to work hard create impact and have fun while doing it we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us youre joining a global purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health create financial security and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. Youll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth youll have access to free executive coaching on-demand.
• We believe in the importance of giving back and youll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

A Day in the Life:

The typical day is atypical. You might be:

• Coordinating infrastructure required at all store openings and reclaiming hardware from stores when closing
• Coordinating and supporting Technology infrastructure for store renovations relocations retro-fits etc.
• Liaising with other internal departments to ensure Technology requirements are incorporated into the project
• Providing weekly status report on progress open issues risks and support needed
• Building and maintaining necessary/relevant documentation to manage the project more efficiently
• Building to high quality and handover store to retail team
• Handing over the store to be coordinated with all stakeholders for a seamless transition from store planning to Retail.
• Performing postmortem reports upon completion of each project; evaluate the success of each project and determine best practices.
• Own on-call support responsibilities proactively handling incidents and ensuring high system availability.

To Land This Role:

• Requires a minimum of 2 years of hands-on experience in relevant technology areas with retail domain experience preferred.
• Comfortable working in a fastpaced environment and open to leveraging AI and automation to improve outcomes.
• Demonstrates the ability to multi-task and work under pressure but also knows how to adapt when needed.
• Fosters great relationships by putting people first communicating with honesty and kindness and allows other to do the same.
• Excellent written and verbal communication skills.
• Strong organizational and analytical skills to drive continual improvement.
• Creative problem solver able to quickly identify and resolve critical issues.
• Basic understanding of computer hardware and accessories (desktop mobile peripherals).
• Exposure to or interest in AIenabled tools for reporting incident management workflow automation or documentation.
• Onsite & Travel availability

Why Youll Want to Join Our Team:

How We Work Together

• Adaptable We change before we have to
• Entrepreneurial We own it
• Collaborative Theres no I in Tory
• Client & Brand Focused We put ourselves in Torys shoes
• Live the Values We show up for each other
• Functional Expertise Were constantly learning and growing

#TeamTory Values

We show up with honesty & kindness act with integrity & compassion work with passion & humility and lead with excellence & humor.

Compensation Range

Benefits Information

We offer a generous set of benefits to help you take care of your health create financial security and achieve wellness in all areas of your life. Hereare highlights of key benefits available to all eligible Tory Burch team members.

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individuals age race creed color religion national origin sex (including pregnancy) or sexual orientation gender expression military status marital status genetic predisposition or carrier status disability or membership in any other protected class under applicable law. Likewise we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require assistance or an accommodation with the hiring process please contact .