Associate Professional Services Consultant

The Opportunity 

Launch your Professional Services consulting career with Nexthink. This is your entry point into a dynamic high-impact field where youll grow from day oneworking directly with enterprise customers solving real business problems and building the consulting skills that define tomorrows technology leaders. 

Youll join a team that invests in you. We believe the best consultants are built not hired. Youll learn from experienced colleagues receive structured mentorship and have clear pathways to advance as you develop expertise. If youre customer-obsessed technically curious and hungry to master the art of consulting this is your launchpad. 

About Nexthink 

Nexthink is the leader in digital employee experience management software. We help IT leaders see diagnose and fix workplace tech issues before employees even noticetransforming IT from reactive firefighting to proactive optimization. Our software powers over 1200 customers and touches the digital experience of more than 15 million employees worldwide. 

What Youll Do 

Customer Engagement & Consulting 

• Partner with customer teams to understand their business challenges and define how Nexthink solves them 

• Lead workshops and consultative sessions that build trust and position you as a knowledgeable customer-focused resource 

• Translate customer needs into clear actionable use cases and solution designs 

• Guide customers through adoption ensuring they realize measurable value from Nexthink 

Technical Execution 

• Configure and deploy Nexthink solutions aligned with customer requirements and best practices 

• Build dashboards investigations alerts and automations that deliver business impact 

• Analyze endpoint data to generate insights and optimize solutions 

• Troubleshoot issues using structured problem-solving methodswith mentorship and resources behind you 

• Document configurations and solution designs clearly for customer knowledge transfer 

Growth & Collaboration 

• Learn from seasoned consultants through direct collaboration pair engagements and mentorship 

• Build technical depth through hands-on experience and structured training 

• Continuously refine your problem-solving communication and customer management skills 

• Contribute to a supportive team culture where your success and development are priorities 

Who You Are 

Essential Qualities 

• Customer-First Mindset: You genuinely care about solving customer problems and are energized by direct customer interaction 

• Service Orientation: You take ownership follow through and measure success by customer outcomes 

• Technical Curiosity: Youre comfortable troubleshooting learning quickly and diving into technical details 

• Communication Skills: You can explain technical concepts clearly to non-technical audiences and listen actively to customer needs 

• Growth Mindset: You embrace learning welcome feedback and see challenges as opportunities to develop 

Qualifications :

• 12 years of IT technical support or business-focused technology experience (consulting support IT operations systems administration etc.) 

• Hands-on familiarity with DEX (Digital Employee Experience) concepts as a useryou understand how endpoint and application performance impacts employees 

• Baseline EUC (End-User Computing) knowledge at any levelwhether Windows endpoint management or basic system support 

• Proven ability to communicate technical information clearly to business and IT stakeholders 

Nice to Have (We Can Train the Rest) 

• Customer-facing consulting or advisory experience 

• Prior consulting PSA tools or project management exposure 

• Scripting or API integration experience 

• Experience with analytics or data interpretation 

Additional Information :

The base salary for this role is $50000 - $83000 gross per year with a total on-target earnings (OTE) range of $62000 - $104000 with additional opportunity to earn commissions above this range.

Total Rewards @ Nexthink

At Nexthink we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan.  We provide our US employees with 100% covered company benefits that consist of health dental vision as well as access to life insurance long-term disability and accidental death/personal loss coverage. 

In addition we offer: 

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer) 11 company-paid holidays and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work with structured onboarding to foster connections and team integration.
• Free access to professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions vesting immediately to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country role level experience and skills. The range displayed on each job posting reflects Nexthinks good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors including job skills experience and relevant education or training which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
 

Remote Work :

Yes

Employment Type :

Full-time