Associate Principal Engineer Infor M3 Customer Order Management Functional Solution Architect

The Customer Order Management Functional Solution Architect provides global functional leadership for Infor M3 across customer care sales administration tool rentals and service.

This role translates business priorities into scalable supportable solutions while protecting the global template and reducing unnecessary customization.

What You Will Do

• Lead end-to-end solution design for Customer Order Management capabilities and related cross-functional processes.
• Own functional architecture configuration standards and alignment to the global M3 template.
• Facilitate discovery and fit-gap sessions with business stakeholders and regional teams.  
• Translate approved requirements into functional designs specifications test scenarios and implementation guidance.
• Recommend configuration process change integration or extension approaches based on business value and long-term supportability.
• Partner with Product Management Technical Architecture Integrations Development Testing and Support teams.
• Provide expert guidance for complex incidents root-cause analysis releases and production transitions.
• Coach analysts and strengthen consistent functional practices across regions.

Required Qualifications

• Extensive functional experience with Infor M3 Customer Order Management or a comparable global ERP platform.
• Strong knowledge of order-to-cash pricing tool rentals and service.
• Demonstrated experience leading cross-functional solution design fit-gap analysis configuration decisions and functional specifications.
• Ability to evaluate downstream impacts across interconnected operational processes and regions.
• Ability to communicate complex ERP concepts clearly to operational technical and leadership audiences.

Qualifications :

• Experience supporting a global or multi-region Infor M3 environment.
• Experience with ERP governance design authority global templates and controlled regional variation.
• Understanding of integrations data dependencies testing release management and production support.
• Strong facilitation documentation stakeholder-management and decision-making skills.

Additional Information :

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race creed color national origin sex age disability or marital status.

Remote Work :

No

Employment Type :

Full-time