Associate Patient Access Rep- Behavioral Health
Job Location:
Indianapolis, IN - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Join Community
Community Health Network was created by our neighbors for our neighbors. Over 60 years later community is still the heart of our organization. It means providing our neighbors with the best care possible backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all it means exceptional care simply delivered and we couldnt do it without you.
Make a Difference
The Associate Patient Access Representative (APAR) is the first contact for visitors handling customer service patient registration and financial clearance. This role includes check-ins scheduling payment collection insurance verification and compliance management. The APAR ensures smooth workflows and adherence to guidelines preparing patients administratively and financially for their visits.
Exceptional Skills and Qualifications
The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:
High School Diploma or GED High School diploma or GED equivalent (Required)
1 years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
Registration/Admissions: Proficient in all types of registrations (i.e. inpatient outpatient and emergency admits)
Completes Admissions Discharges and Transfers in a timely manner when applicable
Ability to monitor and perform all patient hospital and/or ambulatory movement
Utilizes EPIC work queue to pre-register scheduled patients
Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
Accurately identifies and enters patient demographics insurance and financial information including inpatient and outpatient benefits
Gathers and verifies all appropriate confidential health and financial information from patients while using various computer software to assure payment for all authorized services
Confirms the completeness of the electronic health record (EHR) and makes necessary changes
Required Experience:
IC
About Company
Community Health Network was created more than 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage that began with Community Hospital East. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ... View more
