Associate Manager, Quality Engineering

COMPANY DESCRIPTION

At AirLife we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line but the way we work and take care of our customers. With a mindset to evolve innovate and grow we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care with safety patient comfort and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients customers and our people. Our values of Customer first Differentiate with our People Bias for Action Continuous Improvement and Accountability define who we are and how we work.

POSITION SUMMARY

A Quality Engineering Associate Manager leads activities for quality assurance of product design by ensuring the regulatory and quality processes for compliance are adhered to. This position is a leader who is responsible for overseeing a group of quality professionals providing direction on daily activities surrounding sustainment post market feedback and continuous this role the leader is expected to partner with cross functional departments to ensure priorities are aligned and to drive communication on opportunities for product development.

POSITION QUALIFICATIONS

The specific minimum competencies needed to perform the essential duties of the job include knowledge skills abilities level of education and experience necessary for successful performance. These competencies are generally demonstrated through specific service education or training.

Knowledge:

• ISO-13485
• Design Controls
• Risk Management
• Root Cause Analysis
• Complaint Handling / Post Market Feedback

Skills:

• Strong interpersonal skills including effective verbal and written communication.
• Ability to interact effectively with functions of a global organization to achieve goals.
• Demonstrated ability in prioritizing and completing projects with cross-functional teams.
• Ability to mentor and lead technically competent teams.
• Thorough understanding of quality control standards and methodologies.
• Analytical problem-solving skills.
• Demonstrated objectivity and KPI driven acumen.
• Proficient with Microsoft Office Suite or related software.
• Passion for exploring new and groundbreaking processes.
• Ability to make informed decisions under pressure.
• Ability to monitor and analyze complaint data and leading root cause corrective actions.

Level of Experience:

• A minimum of 5 years in Quality or Design Engineering roles or Leadership with experience in an FDA regulated and/or ISO certified organization (preferably Medical Device ISO 13485).

Level of Education:

• Minimum of a bachelors degree in engineering

Travel:

• 10-15% Travel Expected; 2-3 trips per year.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Line Manager Duties:

• Provide clear direction coaching and performance management to support team development and achievement of AirLife goals.
• Align teams objectives with AirLife priorities ensuring compliance promoting a culture of accountability and upholding AirLife values.
• Take accountability and ownership for actively participating in recruitment processes and supporting fair treatment in disciplinary processes for your team.
• Drive continuous improvement by fostering innovation operational excellence and adoption of best practices within the team.
• Champion employee engagement inclusion and career development through regular check-ins talent reviews and succession planning.
• Manage your teams budget responsibly and exhibit financial accountability.

Individual Contributor Duties:

• Customer First: Represent the customer internally to AirLife for product and service opportunities. Seek to understand customer feedback and ensure responsiveness and service is provided.
• Leadership: Lead a small team of quality engineers focused on a subset of the AirLife product portfolio or a team of subject matter experts of product quality processes. Provide mentorship and direction to the team to include performance feedback and management.
• Accountability: Represent quality assurance for AirLife and the customer with a sense of urgency and a bias for action. Demonstrate the ability to make decisions and set clear direction.
• Engagement: Lead mentor and empower a team of quality engineers and technical specialists promoting a collaborative and high-performance culture that focuses on quality innovation and collaboration.
• Compliance: Ensure processes are conducted for product quality in accordance with regulatory requirements and in compliance with the AirLife quality management system. Own related quality system SOPs and serve as process SME in audits / inspections.
• Deliver Results: Drive key performance indicators (KPIs) establishing processes for monitoring and reporting mechanisms for organizational visibility and awareness.
• Continuous Improvement: Identify and prioritize continuous improvement initiatives for design and manufacturing partnering with cross functional departments and using data to drive areas of focus.
• Cross-Functional Collaboration: Work closely with R&D marketing manufacturing supply chain and quality assurance teams to share customer feedback influence improvements and achieve positive outcomes for projects.

OTHER RESPONSIBILITIES

• Focus on achieving our Company mission.
• Demonstrate accuracy and thoroughness in daily work; look for ways to improve and promote quality & safety.
• Inspire the trust of others; treat people with respect and dignity and embrace the value of diversity.
• Use time efficiently; perform job accurately thoroughly and conserve Company resources to improve profits.
• Contribute to building and maintaining a positive team environment.
• Assure all policies and guidelines are implemented and followed.

QUALITY POLICY

At AirLife Quality is our promise. It is our commitment to customer satisfaction and our dedication to product excellence in an evolving global healthcare market. This promise is kept through a continuously improving and effective Quality Management System and compliance to Regulatory Requirements.

DEIA STATEMENT

At AirLife we are committed to building a diverse workforce and an inclusive workplace that reflects the communities and customers we believe our philosophy on Diversity Equity Inclusion and Advancement (DEIA) encourages excellence and equips us to serve an evolving global marketplace.

BENEFITS

AirLife offers a comprehensive benefits package including medical dental and vision coverage 401(k) paid time off paid holidays bereavement leave Employee Assistance Program resources and medical leave benefits subject to applicable eligibility requirements. Certain positions may also be eligible for bonus commission or other incentive compensation.