Associate Director, Strategic Field Operations Planning (PharmaBiotech)

This position is based at our Wilmington DE office location and follows AstraZenecas hybrid working model with employees expected to work onsite a minimum of three days per week on average in their assigned location. Remote work is not offered. Candidates must possess the legal right to work in the relevant country.

AstraZeneca is seeking an Associate Director Strategic Field Operations Planning to shape how complex field-facing priorities are translated into disciplined scalable commercial operations execution. This role sits at the intersection of Sales Force Operations Commercial Operations field leadership compliance technology analytics consultant groups and third-party partnersbringing the strategic oversight operating discipline and stakeholder influence required to enable field readiness in a highly regulated environment. This function reports directly into the Senior Director Field Operations.

This opportunity is ideal for a seasoned commercial operations sales operations field enablement or consulting professional who can bring structure to ambiguity influence senior stakeholders and build governance models that improve execution quality reduce operational risk and strengthen alignment across field-facing initiatives.

As Associate Director Strategic Field Operations Planning you will:

• Set the operating approach for strategic field operations initiatives by aligning business priorities governance routines stakeholder expectations decision points ownership and execution milestones across the commercial organization.
• Provide strategic oversight for complex operational workstreams spanning field readiness credentialing and licensing consultant-led delivery vendor coordination business requirements and cross-functional execution.
• Direct and influence external consultant groups and third-party partners including credentialing and licensing providers CRM partners speaker programming partners analytics partners and Contract Medical Organizations where applicable to ensure priorities are clear risks are visible and outcomes meet commercial compliance and quality expectations.
• Influence alignment across Commercial Operations Legal Compliance IT Human Resources Sales Leadership Insights & Analytics and external partners to resolve barriers accelerate decisions and maintain momentum on field-facing priorities.
• Design and embed governance frameworks decision rights escalation pathways operating rhythms documentation standards and business rules that increase transparency accountability and execution confidence.
• Translate enterprise and department calendars into practical operating plans that enable proactive planning coordinated execution and clear accountability across recurring Strategic Field Operations activities.
• Anticipate workflow risks interdependency gaps process constraints and execution barriers; drive timely escalation and resolution to protect field readiness operating quality compliance discipline and stakeholder confidence.
• Develop executive-ready communications leadership summaries decision materials and stakeholder updates that create visibility into business impact risks dependencies recommendations and next steps.

• Bachelors degree in business life sciences operations project management healthcare administration or related field.
• 3 years of experience in project management commercial operations healthcare operations field operations vendor management or another relevant operational role.
• Experience shaping and leading complex operational initiatives with multiple stakeholders dependencies risks decision points execution milestones and business outcomes.
• Experience working with credentialing and licensing vendors healthcare operations vendors provider/customer onboarding processes or other third-party service providers.
• Demonstrated ability to lead through influence across matrixed teams including internal stakeholders external vendors and consultant groups with strong communication organization facilitation and stakeholder management skills.

• 5 years of experience in commercial operations sales operations field enablement healthcare operations vendor management consultant-led operational delivery or strategic operations planning.
• Previous experience working with vendor or Contract Organizations supporting life sciences.
• Experience managing credentialing licensing certification onboarding provider network customer eligibility or healthcare compliance-related workstreams.
• Experience working in pharmaceutical biotechnology life sciences healthcare medical affairs commercial operations or consulting environments.
• Experience influencing directing or holding consultant groups accountable for work executed on behalf of the business.
• Experience partnering with Legal Compliance Commercial Operations Sales Leadership IT CRM speaker programming analytics or field enablement partners.
• Experience creating governance frameworks operating rhythms escalation pathways stakeholder communications strategic decision materials executive-ready updates process documentation or scalable commercial operating models.

At AstraZeneca we are driven by science innovation and our commitment to deliver life-changing medicines to Commercial Operations our work enables field teams to execute with clarity compliance and speed. This role offers the opportunity to influence how strategic field initiatives are planned governed and deliveredhelping build the operating discipline required to support commercial execution at scale.

When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing -person working gives us the platform we need to connect work at pace and challenge perceptions. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Ready to Apply

Advance your career with a role that shapes the operations of a world class science and manufacturing organization.

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Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and furtherance of that mission we welcome and consider applications from all qualified candidates regardless of their protected characteristics. If you have a disability or special need that requires accommodation please complete the corresponding section in the application form.