Associate Director, Data Operations

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Job Description:

ASSOCIATE DIRECTOR DATA OPERATIONS

We pride ourselves on being a people-obsessed outcomes-focused business that applies evidence and data-based solutions married with the practice of empathy to drive performance and growth. When working with our clients we put ourselves in the shoes of the consumer to see the world through their eyes. We focus on finding greater empathy with the consumer to uncover insights and opportunities that deliver more valued and valuable connections.

Our success is underwritten by our core principles:

Dynamic diversity. Bringing diversity of perspective skillset and background as well as the mix of ages genders ethnicities skillsets & backgrounds.

Radical collaboration. Connecting a diverse group of people through instinctive structures skills and mindsets.

Rapid prototyping. Fostering a mindset of curiosity in which our people are always building testing evolving and retesting hypotheses.

All of which is underpinned by a commitment to total transparency.

TEAM DESCRIPTION

The Data Operations team provides oversight of the data generated throughout the campaign delivery and performance optimization throughout its lifecycle. They will also work with other internal practice teams of Digital Analytics Planning and Digital Investment. You will provide oversight of all digital media buys to ensure that they are following process purchased and inputted according to organizational standards. This role requires a strong familiarity with all available analytics and technology tools both syndicated and proprietary. Candidate must have a mindset towards fostering processes through automation.

ROLE SUMMARY

The Associate Director Data Operations is accountable for the orchestration and flawless execution of business intelligence data governance and operational excellence across all media channels. Serving as both a leader and subject matter expert this role bridges Digital Media Marketing Science and Offshore Data Operations teams providing technical oversight and ensuring high-quality standards in data management process automation and analytics. The ideal candidate proactively advances data strategy and fosters collaboration with internal teams clients and external vendors with an unwavering focus on continuous improvement in data quality and efficiency.

JOB DESCRIPTION

• Data Strategy & Governance: Direct the development implementation and maintenance of data strategies quality standards business rules and governance processes for diverse client accounts and media channels.
• Project & Process Leadership: Oversee the creation and management of project plans assign and prioritize tasks and ensure standardized processes. Facilitate regular status meetings proactively resolve roadblocks and drive initiative progression in a fast-paced agile environment.
• Cross-Functional Collaboration: Act as liaison among internal teams (Strategy Digital Investment Planning Analytics Finance) offshore resources external vendors and clients. Foster positive working relationships and effectively communicate roles responsibilities and expectations.
• Data Quality & Problem Solving: Supervise investigation and resolution of data integrity issues define/implement business rules for data cleansing and QA and ensure best practices in all data and technology projects.
• Technical Solution Oversight: Advise on or lead the deployment of business intelligence tools data warehousing ETL processes and automation initiatives. Champion adoption of new technology and process solutions ensuring data is the backbone for all media and analytics disciplines.
• Team Leadership: Supervise and mentor Managers Senior Analysts and Analysts; cultivate a supportive growth-oriented environment. Guide teams in Data Operations quality assurance and client management tasks.

SKILLS & EXPERIENCE

• 57 years experience in Data Operations and/or Business Intelligence
• 35 years experience in digital media data (ad server digital search social video offline etc.)
• 35 years experience in agile development environments
• 35 years experience in client-facing work and managing offshore or cross-functional teams
• 4 years experience in data governance and quality processes within data warehousing ETL and BI environments
• 5 years experience in business analysis or related disciplines
• In-depth expertise across digital and traditional media channels and handling diverse datasets (paid owned etc.)
• Demonstrated ability to diagnose escalate and solve complex data quality and operational issues
• Outstanding organizational and project management skills
• Comfortable multitasking and adapting to fast-evolving needs
• Superior attention to detail with excellent verbal and written communication skills
• Proven ability to build relationships across internal teams vendors and clients
• Comfort and accuracy working with budgets and large sets of numerical data
• Media industry experience highly preferred

TOOLS

• Business Intelligence: Advanced Excel (required) Tableau PowerBI Datorama Looker/Looker Studio Domo PowerPoint
• Data Management & Transformation: ETL Tools (Adverity Datorama) Alteryx SQL (preferred) Python (nice to have)
• Data Storage/Cloud: AWS (Redshift S3) Datorama Snowflake Domo
• Media Platforms: DCM DV360 Google Ads DoubleVerify IAS TradeDesk Facebook Instagram Snapchat Twitter TikTok Prisma
• Project Management: HIVE Asana Smartsheet Microsoft Teams
• Media Planning: MediaTools Lumina Hudson (bonus)
• Other: Experience with writing business and technical requirements documents; comfort with business rules design and BI tool administration

$70000 - $130000

Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed and were focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join uswe look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race religion color ethnic origin gender gender identity age marital status veteran status sexual orientation disability or any other basis prohibited by applicable federal state or local law. EOE/AA/M/D/V/F.