Associate Business Development Representative

Amazing Career Moments Happen Here

Transforming the insurance industry is ambitious we know. Thats why at Applied were building a team that shows up every day ready to learn willing to try new things and driven to deliver innovative software and services that make us indispensable to our customers all within a culture built on values that make us indispensable to each other too. With 40 years of experience in the Insurtech game were not just redefining whats achievable were creating a place where amazing career moments are made possible.

Position Overview

Applied Systems Inc. a worldwide leader in insurance technology is currently searching for an Associate Business Development Representative. This person will play a crucial role in managing inbound leads and nurturing them through the qualification process helping to connect potential clients with the right technology solutions to transform their business. Youll be the first point of contact for many of our prospects guiding them through the early stages of their journey with Applied Systems.

What Youll Do

• Engage inbound MQLs and initial inquiries to determine intent validate fit and route qualified opportunities to the appropriate sales consultant.
• Conduct structured discovery to identify core agency needs qualify against defined criteria and generate consistent Stage 1 opportunities.
• Maintain a high-quality early-stage pipeline by accurately applying qualification standards and progressing viable opportunities to Stage 2.
• Execute outbound outreach (calls email) to initiate conversations build initial rapport and surface potential interest.
• Capture key prospect insights (pain points objections common themes) and share weekly feedback to support messaging and process improvements.
• Maintain disciplined CRM hygiene by documenting activities updating opportunity details and following defined workflows across systems.
• Demonstrate working knowledge of Applied solutions ICP and competitive positioning to support effective early-stage conversations.
• Perform other duties as assigned.

Were Excited to Learn More About You

• Experience working in a customer-facing role such as sales customer support or business development ideally in a B2B environment.
• Experience working in lead qualifying customer relationship management or account management.
• Experience working with CRM software; experience with Salesforce a plus.
• Associates Degree (AA) required. Focus in Sales Business Administration Marketing or related discipline preferred.
• Bachelors Degree in Professional Sales Business or related discipline preferred

Knowledge Skill & Abilities

• Effective communicator with a strong phone presence.
• Sales-driven mindset.
• Sound problem-solving skills and proactive efforts in seeking solutions to problems.
• Proficient in email word processing database spreadsheet in PC environments.
• Ability to convey a positive and professional image to customers and employees.
• Ability to handle objections and constructive feedback.
• Driven to meet and exceed lead qualification and conversion goals with the ability to work independently.
• Strong desire to learn about the product market and customer needs.
• Knowledge of industry: Familiarity with our industry and market (insurance SaaS technology etc.) is a plus but not required.
• Comfortable with sales and marketing tools such as live chat.
• Comfortable using a variety of digital tools including email chat video conferencing and collaboration platforms.
• Familiarity with online research tools to better understand prospect needs and backgrounds is a plus.
• Introductory knowledge of inbound sales methodologies or Lead Qualification frameworks is preferred.

Key Performance Outcomes

• Inbound inquiries are handled promptly and with professionalism resulting in qualified next steps or appropriate resolution.
• Client and prospect needs are accurately identified and documented ensuring relevant solutions are aligned to business challenges.
• Engagement with warm leads results in scheduled follow-ups discovery meetings or handoffs to sales team as appropriate.
• Prospects receive a personalized experience that reflects their specific needs and business context increasing conversion likelihood.
• Leads are tracked and nurtured through the sales process using approved tools and cadence contributing to a healthy pipeline.
• Effective coordination with the sales team ensures seamless handoffs and up-to-date opportunity tracking.
• Activity and opportunity output consistently meet or exceed established benchmarks (e.g. calls emails qualified leads).

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!

When You Join Team Applied You Can Expect

A culture that values who you are and recognizes that you arent just an employee; you are a teammate and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.

We flex our time together collaborating remotely and in-person to empower our teams to work in the ways that work best for them.

A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

• Medical Dental and Vision Coverage
• Holiday and Vacation Time
• Health and Wellness Days
• A Bonus Day for Your Birthday

Our targeted starting total cash compensation in the United States for this position ranges from $40000 - $48000. per year. This range includes base salary and on-target performance-based variable commissions. Actual earnings are uncapped and many team members exceed on-target amounts by surpassing their sales goals. To determine a new team members starting pay we consider a variety of factors including depth breadth and variety of experience skills and responsibilities.

Learn more about the people behind our products at: Security Matters

Our candidates personal information and online safety are top of mind for us. At Applied we proactively protect your personal information and only communicate with candidates via a secure @ email or through our official careers portal. Recruiters will never request payments ask for financial account information or sensitive information like social security numbers.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied we dont discriminate and we are committed to recruit develop retain and promote regardless of race religion color national origin sexual orientation gender identity disability age veteran status and other protected status as required by applicable law.

#LI-Hybrid