Assoc. Dir., Facilities

Job Description

The Associate Director Facilities Operations & Integrated Services is responsible for the strategic leadership operational excellence and compliance of all non-engineering facility operations supporting the Wilmington Biologics campus. Reporting to the Director of Engineering Maintenance & Utilities (EMU) this leader oversees Integrated Facilities Management (IFM) soft services vendor management laboratory and logistics building support workplace services landlord relations and facility operations that enable safe compliant and efficient business operations.

• Lead all site Facilities Operations supporting laboratories logistics buildings offices warehouses and administrative facilities.
• Develop long-term facilities strategies aligned with business growth and operational excellence.
• Lead facilities professionals responsible for soft services workplace operations and vendor governance.
• Promote a culture of safety customer service accountability and continuous improvement.

• Provide governance for the Integrated Facilities Management provider.
• Oversee janitorial services office services reception mailroom shipping and receiving coordination logistics building support grounds maintenance landscaping snow removal waste management recycling pest control conference room services move management furniture management pantry services and workplace experience programs.

• Lead strategic relationships with facility service providers.
• Establish service level agreements (SLAs) and performance metrics.
• Conduct business reviews and drive supplier performance improvements.
• Manage contracts renewals contractor qualification compliance and operating budgets.

• Ensure facility services support laboratory quality manufacturing support and office operations.
• Coordinate laboratory housekeeping shared workspaces meeting rooms occupancy planning and employee amenities.

• Oversee facility services supporting shipping receiving warehouse operations loading docks material staging and housekeeping.
• Partner with Supply Chain and Manufacturing to ensure uninterrupted operations.

• Own the Integrated Pest Management program including vendor oversight trending documentation corrective actions audit readiness and continuous improvement.

• Serve as the primary liaison between our company and the property owner.
• Coordinate landlord repairs lease obligations shared infrastructure issues common area maintenance and building modifications.

• Ensure compliance with GMP EHSS OSHA EPA FDA and our company standards.
• Maintain inspection readiness and support audits and regulatory inspections.
• Ensure SOPs contractor qualifications and facility documentation remain current.

• Drive Lean initiatives KPI development cost optimization sustainability recycling waste reduction and workplace improvement programs.

• Recruit develop mentor and retain high-performing facilities professionals.
• Establish goals succession plans and employee development programs.

• Bachelors degree in Facilities Management Engineering Business Administration Construction Management or related field.
• 7 years of facilities management experience in pharmaceutical biotechnology healthcare or regulated manufacturing.
• 5 years of leadership experience managing multidisciplinary facilities organizations.

• Experience supporting GMP manufacturing or laboratory environments.
• Expertise in IFM governance vendor management landlord relations and workplace services.
• Strong knowledge of GMP OSHA EPA and EHSS requirements.

• Facilities Operations Leadership
• Integrated Facilities Management
• Vendor Management
• Soft Services
• Laboratory Support
• Logistics Facilities
• Pest Control
• Landlord Relations
• Operational Excellence
• Regulatory Compliance
• Financial Management
• People Leadership

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The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance

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