Assistant Studio Manager Marketing & Events
White Plains, NY - USA
Job Summary
BODYROK offers high-intensity low-impact Pilates workouts that tone sculpt and redefine your body and mind in just 45 minutes. We are a rapidly growing company looking for like-minded fitness enthusiasts who are passionate about people community and creating an incredible studio experience.
Studio Operations & Leadership
- Support Studio Management with day-to-day studio operations.
- Serve as a point of contact and leader for Studio Advisors when management is not present.
- Help train and onboard new Studio Advisors.
- Reinforce studio policies sales expectations customer service standards and operational procedures.
- Help ensure proper member and guest check-in procedures are followed.
- Assist with member questions and concerns and escalate issues to management when necessary.
- Monitor the studio environment and ensure it remains clean organized welcoming and well maintained.
- Assist with retail merchandising inventory counts supplies and maintenance needs.
- Support Studio Management with team communications and employee recognition initiatives.
- Help identify opportunities to improve studio operations and the overall member experience.
- Take initiative and perform responsibilities without requiring constant direction or micromanagement.
- Deliver the BODYROK Service Promise and create a welcoming high-energy experience for every member and guest.
- Build relationships with potential new and existing members.
- Tour prospective members through the studio and explain BODYROK classes equipment memberships packages and promotions.
- Follow up with leads and first-time guests to help convert them into members.
- Promote and sell memberships class packages retail and current studio offers.
- Work toward individual and overall studio sales goals.
- Support Studio Advisors in improving sales techniques and achieving studio goals.
- Help drive member engagement retention referrals and community involvement.
- Recognize opportunities to make members feel appreciated and connected to the BODYROK community.
- Execute the studios social media and content calendar under the direction of Studio Management.
- Maintain an organized monthly content calendar for upcoming promotions events theme classes and studio initiatives.
- Create and post the monthly studio schedule.
- Create and post content promoting theme classes studio events pop-ups challenges partnerships and special activations.
- Ensure upcoming events and promotions are marketed with sufficient lead time.
- Create social media content supporting memberships intro offers packages retail and studio promotions.
- Capture high-quality photo and video content during classes events and throughout the studio.
- Create and edit Instagram Reels Stories graphics and other short-form content.
- Maintain an active and engaging Instagram Story presence throughout the week.
- Highlight instructors members studio milestones celebrations and community moments.
- Maintain an organized library of photos videos graphics and evergreen content.
- Stay current on social media trends trending audio and content ideas that align with the BODYROK brand.
- Ensure all content is accurate and proofread before posting including dates times instructor names pricing and promotional details.
- Monitor social media comments tags mentions and messages and respond or escalate when appropriate.
- Review basic social media performance to identify which types of content are resonating with our community.
- Proactively bring fresh content and marketing ideas to Studio Management.
- Assist Studio Management with planning and executing theme classes member events pop-ups challenges partnerships charity classes and studio celebrations.
- Maintain an organized calendar of upcoming studio events and activations.
- Brainstorm new theme classes events partnerships and community-building opportunities.
- Help coordinate event details including instructors vendors partners giveaways decorations signage and other event needs.
- Identify and connect with local businesses and potential community partners for collaborations and studio activations.
- Communicate with vendors and partners leading up to events to confirm details and logistics.
- Assist with sourcing event materials giveaways prizes and decorations within approved budgets.
- Develop and execute the social media promotional plan for each event.
- Assist with event setup execution and breakdown.
- Attend select studio events and special classes as needed.
- Capture photo and video content during events for social media and future marketing.
- Look for opportunities to expand BODYROKs presence and relationships within the local community.
- 12 years of customer service sales hospitality retail fitness or similar experience preferred.
- Previous leadership or supervisory experience preferred.
- Social media and/or content creation experience strongly preferred.
- Comfortable creating content for Instagram including Reels and Stories.
- Experience with Canva CapCut or similar content creation tools preferred.
- Strong understanding of social media trends and what makes engaging content.
- Mindbody experience is a plus.
- Strong sales and customer service skills.
- Excellent written and verbal communication skills.
- Highly organized and detail-oriented.
- Creative and comfortable bringing new ideas to the team.
- Independent self-starter who can manage projects and deadlines.
- Friendly outgoing energetic and comfortable meeting new people.
- Able to provide direction and support to Studio Advisors.
- Passionate about fitness wellness and building community.
- Flexible availability including some evenings and weekends based on studio and event needs.
- High School Diploma or GED required.
- Ability to sit stand walk kneel bend and reach as needed throughout a shift.
- Ability to lift and/or move up to 25 lbs.
- Ability to move throughout the studio while assisting members supporting operations and capturing content.
- Fast-paced boutique fitness studio environment.
- Noise levels may be loud during classes.
- Must be comfortable interacting with members instructors Studio Advisors vendors and guests.
- Must be comfortable capturing content in an active studio environment while following studio guidelines and respecting member privacy.
Additional benefits include:
- Sales commissions and performance incentives
- Opportunity for continued growth and increased responsibility as BODYROK expands
BODYROK offers high-intensity low-impact workouts that tone sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized problem-solvers demonstrate excellent interpersonal skills and have a passion & excitement for our brand. We are seeking enthusiastic service-oriented hardworking individuals to work in our fast-paced studios. Lets ROK!
Required Experience:
Manager
About Company
View Open Positions BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills ... View more