Assistant Store Manager Operations
Charlotte, VT - USA
Job Summary
MICRO CENTER is the nations leading computer and electronics big box retailer offering more than 40000 top technology products. For over 45 years our success has been driven by unmatched expertise a passion for innovation and a steadfast commitment to exceptional customer service.
Joining Micro Center means more than working in retailits an opportunity to be at the forefront of fast-growing tech including edge AI advanced 3D printing robotics and emerging maker solutions shaping the future.
At Micro Center Passion Energy and Commitment arent just wordstheyre how we work grow and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported empowered and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers making technology approachable and impactful every day.
About the Role
We are currently seeking a self-motivated results-oriented ASSISTANT STORE MANAGER - OPERATIONS. This role oversees daily store operations inventory management team development and customer satisfaction while ensuring operational excellence and strong business results. Youll lead coach and inspire associates to achieve performance goals deliver outstanding service and support a positive workplace culture.
What Youll Do
- Maintain a safe organized and efficient store environment by ensuring all policies and procedures are consistently followed
- Drive performance by meeting or exceeding goals related to inventory control customer satisfaction productivity payroll and expenses
- Oversee inventory management including physical counts freight flow merchandise processing and asset tracking
- Lead front-end operations to ensure customer concerns are resolved promptly and in accordance with company standards. Execute and supervise opening and closing procedures
- Act as Manager-on-Duty in the absence of the General Manager or other store leaders
- Ensure consistent execution of promotional displays ad sets and visual merchandising standards
- Manage staffing processes including hiring onboarding training and scheduling to support business needs
- Develop and coach supervisors and associates across all departments in customer service product knowledge sales techniques and operational procedures. Provide ongoing feedback and performance coaching to ensure the team is aligned with store goals.
- Address employee relations matters in compliance with company guidelines; collaborate with Store Manager and Regional HR as needed
- Perform additional duties and responsibilities as assigned
What Were Looking For
- Minimum of 5 years of experience in a high-volume retail environment (30000 sq. ft.) preferably with a big-box retailer or in consumer electronics
- Bachelors degree preferred
- Proven experience in retail management including sales operations merchandising inventory and customer service
- Demonstrated ability to recruit develop and retain a strong team
- Strong business acumen with the ability to execute corporate strategies and analyze market competition
- Proficiency in Microsoft Office applications
- Flexible availability including early mornings evenings weekends and holidays
- Occasional travel required for meetings trainings and other business-related needs
- Requires standing and walking throughout the store for the duration of each shift with periods of sitting for administrative tasks
- Requires frequent manual lifting and carrying of 1175 lbs and occasional manual lifting of 76100 lbs to load equipment and stock shelves
- Requires the constant use of manual tools including pallet jacks and dollies alongside repetitive keyboard operation
Benefits That Support Your Growth and WellâBeing
At Micro Center were committed to taking care of our associates so they can thriveboth at work and in life. Our comprehensive benefits package includes:
- Medical Dental & Vision Coverage for regular fullâtime associates
- Competitive Employee Discount including our Friends & Family Discount Program
- Tuition Reimbursement and Education Savings Opportunities to support continuous learning
- Paid Time Off for regular associates to rest recharge and take care of what matters most
- 401(k) Retirement Plan with Company Match to help you plan for the future
- IndustryâLeading Vendor and Company Training to build your skills and product expertise
- Clear Career Growth and Advancement Opportunities across the organization
Why Micro Center
Our core promise is to take care of our associates and our customers. That commitment has guided our culture our growth and our success for more than four decadesand its what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
Required Experience:
Manager
About Company
Shop Micro Center for electronics, PCs, laptops, Apple products, and much more. Enjoy in-store pickup, top deals, and expert same-day tech support.