Assistant Store Manager

Are you a proactive confident person driven to achieve goals We are looking for energetic positive friendly and outgoing leaders who want to empower a team create a fun culture and provide a world class experience for our customers. You bring the personality & great attitude we will teach you all about coffee management and leadership! If you are a dynamic individual motivated by a high energy environment who is looking for an opportunity to leave your mark we want to hear from YOU!

Please Read Details Below!

The Asst Manager/Manager Training programs length varies. You will be fully trained within 6 months but you may be in this role for a longer period of time until we open another location or a management position opens at one of our current locations. This program is focused on immersing a manager in training in all aspects involved in running a business and leading a team. Training takes place in store locations. The program trains you on the necessary principles of management including: Creating a welcoming environment for staff and customers Placing Orders Hiring Scheduling Reporting Coaching and leading staff Members and Overseeing all other Day to Day Operations.

Scooters Coffee Store Manager Training Program Position/Asst. Manager

$16-$17/hr (rate includes average tips!) then RAISE as Manager Benefits

FULL TIME POSITION!!

Life Insurance Benefits Now!

*Open availability PREFFERED!!*

We are looking for candidates to develop and cross train in every aspect of:

Leadership- The ability to positively lead and develop a team while following all franchise regulations.

Administrative- The ability to efficiently staff and stock a store while meeting all deadlines and operating within payroll and inventory budgets.

Organizational- The ability to maintain a clean organized work environment both inside and outside the store.

Customer Service- The ability to build sales and develop loyal relationships with customers by providing outstanding products and amazing service in a fast friendly efficient manner.

Career Progression:

The Store Manager Training Program/Asst Manager position must complete the training to be given the opportunity to become a Store Manager. Successful completion of the program is the first step for leadership. Note*The SMTP Position may be continued on past the 6 month window based on the need of a Management position in our stores* You will start off learning the Barista position as well as the Shift Leader Position. We want to make sure Store Manager candidates are well rounded in every position on the floor and master those positions.

Summary of Key Responsibilities:

• On the floor barista hours typically vary from 40-45 hours more hours may be necessary in emergencies

• Builds relationships with customers

• Nurtures a Family feeling among staff members

• Provides coaching and direction for the team

• Sets goals for the barista team

• Ensures exceptional customer service with a customer comes first attitude

• Ability to solve problems independently during high volume times

• Engages baristas in meeting performance indicators

• Develops team members leadership skills

Welcome questions and seek opportunities to educate on our products

Suggestively sell gift cards complementary/additional products and

merchandise

Manage cash drawer following established cash handling procedures

Serve all customer orders according to recipe and aesthetic guidelines

Deliver products within established speed of service guidelines and identify drink upon delivery

Operate and maintain cleanliness of all store equipment

Optimize workflow efficiency by restocking workstations food supplies and merchandise

Maintain cleanliness of coworker and customer areas

Demonstrate genuine appreciation to each customer

Established in 1998 Scooters Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooters Coffee may be one of the fastest-growing specialty coffee brands but simplicity is at our core: sustainably-sourced ingredients we handcraft into believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity love humility and courage and we are looking for talented passionate amazing people to join our team.

You are applying to work with a franchisee of Scooters Coffee. If hired the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment including wage and benefit programs which can vary between franchisees.

Required Experience:

Manager