Assistant Starbucks Manager

The Assistant Starbucks Manager supports the Starbucks Manager in overseeing the daily operation of the Starbucks department. This position helps ensure exceptional customer service product quality food safety compliance and financial performance while assisting with associate development scheduling inventory management and execution of Starbucks brand standards.

• Assist in managing the daily operations of the Starbucks department.
• Ensure beverages and food products are prepared according to Starbucks recipes and quality standards.
• Maintain a clean organized and well-stocked department.
• Support inventory management ordering receiving and product rotation activities.
• Monitor department conditions to ensure operational excellence and readiness throughout the day.

• Deliver outstanding customer service and create a welcoming environment.
• Assist customers with beverage selections product knowledge and special requests.
• Address customer concerns promptly and professionally.
• Promote a culture focused on customer satisfaction and repeat business.
• Ensure every customer receives a positive and consistent Starbucks experience.

• Assist with recruiting training onboarding and developing department associates.
• Provide coaching and ongoing performance feedback.
• Support scheduling and labor planning efforts.
• Promote teamwork accountability and a positive work environment.
• Direct department operations and supervise associates in the managers absence.

• Support achievement of department sales labor and profitability goals.
• Monitor productivity and identify opportunities to improve performance.
• Assist with merchandising promotional activities and seasonal programs.
• Help manage inventory levels to minimize waste and out-of-stock conditions.
• Support initiatives that drive sales growth and customer engagement.

• Ensure compliance with Starbucks standards food safety requirements and company policies.
• Maintain sanitation standards and proper food handling procedures.
• Monitor product freshness quality and expiration dates.
• Ensure accurate pricing signage and product labeling.
• Promote a safe environment for customers and associates.

• High school diploma or equivalent.
• Previous retail food service or customer service experience.
• Strong communication and leadership skills.
• Ability to work in a fast-paced environment.
• Ability to work flexible schedules including evenings weekends and holidays.

• Previous supervisory or lead experience.
• Starbucks coffee shop or food service management experience.
• Knowledge of food safety and sanitation practices.
• Experience with inventory management and labor planning.

• Leadership and team development.
• Customer service excellence.
• Effective communication and interpersonal skills.
• Organization and time management.
• Problem-solving and decision-making abilities.
• Knowledge of food preparation and beverage service standards.
• Inventory management and merchandising skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Frequently lift carry push and pull up to 40 pounds.
• Stand and walk for extended periods.
• Bend reach stoop and perform repetitive motions throughout the workday.
• Operate food preparation and beverage equipment safely.
• Work in varying temperature conditions including refrigerated storage areas.

• Fast-paced retail food service environment.
• Frequent interaction with customers associates and vendors.
• Exposure to hot beverages food preparation equipment and cleaning supplies.
• Flexible scheduling including evenings weekends and holidays.

• Customer satisfaction and service performance.
• Achievement of sales labor and profitability goals.
• Compliance with Starbucks and food safety standards.
• Product quality and operational execution.
• Associate engagement training and retention.
• Overall department cleanliness organization and efficiency.