Assistant Service Advisor

Job Location:

Rhinelander, WI - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

At Dahl Automotive we value our team above all are proud of our culture and career path opportunities we provide! Its our Mission to Keep People Moving and as a member of our teamwe look forward to supporting and challenging you to success in this critical role and through your career our team and become part of a legacy that is more than 100 years in the making!

Bring your customer service experience to this professional role supporting our Dahl CDJR service team in Rhinelander WI as an Assistant Service Advisor! You will help schedule service appointments follow up with service guests and assist the Service Advisors and Service Manager with a variety of customer service and administrative related tasks. You will work alongside the Service Advisors to learn their role so that you are able to move into the Service Advisor position in the future and grow your career with a well-established business. We will train you so you can achieve your goals! This is a Monday-Friday position.

Responsibilities

Answer guest calls and establish follows-up with service appointments.
Assist with scheduling service appointments.
Greet service guests as they arrive for their service appointments.
Follow up with service gueststhat do not show up for their appointments and to provide updates to guests on their vehicle service.
Communicate with guests and advisors to take care of guest needs.
Drive vehicles to and from service lane service stalls and parking lot as needed.
Assist advisors and service manager with other service and administrative related duties.
Utilize onlinesystem daily.

Qualifications

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Ability to stay on task and work independently
Valid drivers license and clean driving history

As part of the Dahl Auto team you will be eligible for all company benefits including paid time off medical dental vision 401k with automatic 3% company contribution life insurance disability insurance accident insurance discounts on vehicles and services and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Unclear Seniority

Responsibilities

Answer guest calls and establish follows-up with service appointments.
Assist with scheduling service appointments.
Greet service guests as they arrive for their service appointments.
Follow up with service gueststhat do not show up for their appointments and to provide updates to guests on their vehicle service.
Communicate with guests and advisors to take care of guest needs.
Drive vehicles to and from service lane service stalls and parking lot as needed.
Assist advisors and service manager with other service and administrative related duties.
Utilize onlinesystem daily.

Qualifications