Assistant Operations Manager
Job Location:
Cincinnati, OH - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
ENGINEERING A FRAMEWORK OF EXCELLENCE.
THE BEST OPERATIONS MANAGERS
were once right where youre standing.
DuraServ is looking for an Assistant Operations Manager who leads service coordinators manages daily execution and is ready to grow into full branch operational ownership.
DuraServs branch service departments keep commercial dock and door systems running for warehouses distribution centers and industrial facilities across the country. Behind every technician in the field is an operations team that planned the schedule staged the equipment managed the subcontractors and made sure the customer commitment was met on time on budget and to standard.
As Assistant Operations Manager you work directly alongside the Operations Manager to keep that engine running supervising Service Coordinators managing daily schedules and manpower overseeing the warehouse and inventory protocols and reinforcing the operational standards that define how this branch performs. This isnt a step sideways. Its a structured path to running the department yourself.
If youre operationally sharp accountable by nature and ready to take on supervisory responsibility with a clear path to more this is your next move.
Execute the Operation
- Assist in planning implementing and executing daily schedules and project plans to ensure all customer commitments are met on time within budget and to the quality standard DuraServs customers expect
- Review workload daily and manage manpower effectively adjusting promptly to changing priorities without losing momentum on existing commitments
- Oversee warehouse operations including equipment staging stock parts ordering purchase orders and inventory management protocols alongside the Assistant Operations Manager Field
Lead the Team
- Provide direct daily supervision to Service Coordinators assigning duties evaluating performance and driving continuous improvement through consistent coaching and feedback
- Assist with oversight and management of subcontractors conducting job site reviews evaluating workmanship and ensuring punch list completion to DuraServs standard
- Reinforce and enforce company policies and procedures across all departmental operations your teams compliance reflects your leadership
Build for Growth
- Support the Operations Manager in leading service department growth including managing administrative functions and supporting the Technician Training Program
- Develop your operational and leadership skills through direct exposure to every aspect of branch service operations this role is designed as a development track not a holding position
You dont wait to be told what needs attention. You see it you address it and you come back with a solution not a status update.
- Operationally minded you think in schedules priorities and outcomes; you understand that a plan only matters if it gets executed
- A natural supervisor youve led or coordinated people before and you understand that accountability consistency and coaching are what build a reliable team
- Adaptable under pressure when priorities shift mid-day (and they will) you adjust without losing control of the commitments already in motion
- Detail-oriented in the right places warehouse inventory equipment staging purchase orders and workmanship evaluations all reflect your attention to what matters
- Physically capable this role includes warehouse and field environments; frequent standing bending ladder use and lifting up to 30 pounds are part of the job
- Professionally ambitious you see the AOM role as the path to OM and you approach every day with the standard you want to be held to when you get there
- High School diploma or equivalent required
- 1 years of experience in manufacturing distribution field service or a related operational environment
- Demonstrated ability to supervise or coordinate people youve assigned work evaluated performance or coached a team in a professional setting
- Proficiency with Microsoft Office 365 for scheduling documentation and operational reporting
- Valid drivers license field and warehouse presence are part of this role
Preferred
- Associate or bachelors degree
- Prior experience in the commercial dock and door mechanical services or industrial field service industry
- Experience with warehouse management inventory protocols or subcontractor oversight
- Background in technician scheduling dispatch or work order coordination
- Competitive compensation commensurate with experience
- Full benefits package: medical dental vision and 401K with company match
- Company-provided life insurance short-term and long-term disability
- Direct development path toward the Operations Manager role this position is intentionally structured as a leadership track
- Daily exposure to every aspect of branch service operations scheduling manpower warehouse subcontractors training and customer commitments
- A supervisory role from day one youll lead Service Coordinators and build the leadership instincts that define an OM
If youve been in an operational role where you were ready for more responsibility where you were already doing the work of a leader without the title to match this is your opportunity to make it official.
DuraServs best Operations Managers came through this role. The branch depends on the AOM to keep the department running while helping build what its growing into. Thats not a small thing thats exactly where operational leaders are made.
Engineering a framework of excellence. Thats not aspirational here its the standard youll learn hold and eventually lead.
APPLY NOW Operational Leaders in the Making.
Hit Apply. Tell us what operation youve supported what team youve led or coordinated and where you want to go next.
Please note: This is NOT a remote or hybrid role. On-site presence at the branch is required.
About DuraServ
DuraServ is a national leader in commercial dock and door solutions operating across the U.S. and Canada since 2001. Our field technicians are not an afterthought they are the standard by which DuraServ is measured in every market we serve.
COMPENSATION
This compensation information is a good faith estimate of the salary or hourly wage range that DuraServ reasonably expects to pay upon hire and is provided in accordance with applicable state and local pay transparency laws. Similar positions located outside of a covered jurisdiction may not necessarily receive the same compensation. The anticipated compensation range for this role is $50000.00 to $62000.00 and reflects the range DuraServ expects to pay at the time of hire based on factors including geographic market skills experience qualifications and internal equity.
Salary/Hourly: Salary
In addition to base compensation this role is eligible for the following:
- Medical dental and vision insurance
- 401(k) with company match
- Paid time off and company holidays
Equal Opportunity Employment
DuraServ and its subsidiaries are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race religion color national origin sex age status as a protected veteran among other things or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment hiring placement promotion transfer employment advertising or solicitations compensation layoff or termination of employment.
Accommodation
DuraServ and its subsidiaries are committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process please email.
NOTICE TO EXTERNAL RECRUITING AGENCIES & SEARCH FIRMS |
DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms. Any resume or candidate information submitted to any DuraServ employee without a fully executed written search agreement in place with DuraServs Talent Management team will be deemed the property of DuraServ LLC.No placement fee will be owed or paid now or in the future regardless of whether the candidate is subsequently hired. Agencies seeking to be considered as an authorized vendor must have a current countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers regional leadership or any other DuraServ LLC employee directly. |
DuraServ Building Careers That Move Commerce Forward |
Required Experience:
Manager
