Assistant Manager Rental Operations
Job Location:
Hastings, PA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether its your first-time seeing snow or you were born on the slopes joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40 resorts across 3 continents you can join our team for a season or stay to build a career. From day one youll receive some of the highest compensation rates in the industry free pass(es) along with free ski and snowboard lessons 40% retail discounts the chance to grow through Epic Service - our leading training and development experience and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
Ski/Mountain Perks! Free passes for employees employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging food gear and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
To Learn More please review the Benefits Eligibility Summary
Job Summary:
Responsible for providing high-end customer service and supporting overall store operations. The Assistant Manager directly oversees all aspects of day-to-day operations and the routine work of Rental Associates. This role upholds business standards exercises elevated decision-making authority and serves as a knowledgeable representative of our brand while driving a positive culture within the rental shop. The Assistant Manager also fulfills day-to-day operational responsibilities as needed to support the organization.
Job Specifications:
- Starting Wage: $25.00 - $32.14 /hr
- Employment Type:Winter Seasonal 2026/2027
- Shift Type:Full Time hours available
- Minimum Age:At least 18 years of age
- Housing Availability:No
Job Responsibilities:
- Oversee daily operations of the Rental Shop to ensure smooth efficient and guestfocused service.
- Support the Manager in opening/closing procedures staffing assignments and workflow management.
- Ensure equipment inventory (skis snowboards boots helmets etc.) is organized maintained and rotated properly.
- Monitor rental flow to reduce wait times and improve guest experience.
- Supervise Rental Attendants Leads and support staff during assigned shifts.
- Provide handson coaching real-time feedback and support adherence to Vail Resorts policies and service standards.
- Protect company assets through effective loss prevention techniques and by managing inventory for rental products.
- Manage operational budgets and payroll while aligning staffing and spending with operational needs.
- Assist with training new employees on equipment handling sizing safety protocols and guest service.
- Promote a positive inclusive safetyfirst work environment.
- Ensure all staff follow equipment safety guidelines fitting procedures and operational SOPs.
- Monitor workspace for hazards; take immediate corrective action when needed.
- Ensure compliance with rental waivers age/weight guidelines and equipment safety checks.
- Other duties as assigned
Job Requirements:
- High School Diploma or GED Equivalent; Business area training or education preferred
- 12 years of experience in rental operations outdoor recreation retail or hospitality.
- Previous supervisory or teamlead experience strongly preferred.
- Experience working in a fastpaced customerfacing environment.
- Ability to work a flexible schedule including nights holidays and weekends
- Ability to lift 3050 lbs regularly (moving equipment).
The expected pay range is$25.00 - $32.14 /hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application and when submitting related documentation applicants may redact information that identifies their age date of birth and/or dates of attendance at or graduation from an educational institution.
We follow all federal state and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or any other status protected by applicable law.
Requisition ID 516246
Reference Date:07/29/2026
Job Code Function:Rental Ops
Required Experience:
Manager
About Company
Receive $20/hr. starting wage and perks/benefits that allow you to discover a passion for the outdoors. With 40+ resorts, you can join for a season or stay for a career.
