Assistant General Manager
Prescott, AZ - USA
Department:
Job Summary
- 1-3 years experience in the golf industry.
- PGA Membership or PGA registered apprentice in good standing.
- Four-year college degree (preferably business related).
- Must have supervisory coaching and staff development experience.
- Must have experience in total golf facility management and demonstrated ability to run a professional efficient high quality service-oriented operation.
- Must be proficient in Excel Access Word POS systems.
- Working knowledge of club accounting.
- Must have a strong business aptitude and passion for the golf business.
- Experience assisting with building player development programs.
- Experience acting as a club liaison to the community.
- Must have exceptional customer service skills.
- Must be highly motivated goal driven and self-starter.
- Must be extremely organized efficient and detail oriented.
- Must possess exceptional written and verbal communication skills.
- Highly polished interpersonal skills with the ability to connect with people easily and quickly.
- Must have skill to exercise good independent judgment in assessing situations and making decisions.
- Manages the office area to ensure effective telephone and mail communications both.
- Manages all aspects of the club in the absence of the general manager.
- Assists in hiring developing and supervising all key management employees of the property.
- Process customer reservations for guests of the golf course.
- Produce daily reports related to rounds sales etc. for management.
- Assist in coordinating of individual group and tournament play as directed by the 1st Assistant Golf Professional and/or Head Golf Professional.
- Works closely with Marshall and Starter to monitor all aspects of play including starting monitoring pace of play safety on the course and golf course markings.
- Provides customer service to arriving guest to help expedite check-in process.
- Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
- Assists in overseeing the care and maintenance of the propertys physical assets and facilities.
- Provides assistance in management of Pro-Shop.
- Maintaining positive and productive relationships between the golf facility and its board of directors golfers guests employees community government and industry.
- Assist with sourcing hiring developing training and motivating a staff of professional service-orientated staff at the discretion of the General Manager.
- Assists GM in managing staff by conducting staff meetings.
- Ensuring standards by implementing course policies and procedures.
- Perform other duties assigned by manger or supervisor.
This position includes eligibility for the following benefits subject to applicable plan terms:
- Healthcare Benefits Medical Dental and Vision coverage
- Retirement Benefits 401(k) with employer match (19 years of age and older)
- Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
- Additional Compensation Eligibility for Bonuses
Required Experience:
Director
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more