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Assistant General Manager- Millenium Tower
Job Location:
Job Location:
San Francisco, CA - USA
Yearly Salary:
USD 150000 - 160000
Yearly Salary:
Posted:
29 September 2026 (18 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Who We Are
With a legacy spanning four decades Action Property Management has become the premier choice for homeowners association management. Founded in 1984 Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism coupled with our core values of excellence innovation and care for people continues to define us. Today as the largest privately owned HOA management company in the West we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management is seeking an Assistant General Manager (AGM) at Millennium Tower one of San Franciscos most iconic luxury high-rise residences who embodies a hospitality mindset and is passionate about delivering an exceptional refined resident experience.
Job Summary
The Assistant General Manager (AGM) supports the General Manager in all aspects of the daily operations of the association. The AGM acts as a liaison related to community information and member services and assists in the training and supervision of the concierge and security staff members.
Compensation : $150k-160k/year plus 100% fully paid health benefits 401 k match
Additional Perks: Free parking monthly cell stipend and free monthly dry cleaning
Administrative:
- Manage office operations including correspondence scheduling and supply orders.
- Assist with association Board of Directors meeting preparations (monthly and quarterly) including agendas notices reports and meeting minutes.
- Maintain vendor files insurance certifications and compliance records.
- Update the associations profiles calendars contracts website and communication platforms.
- Process utility charges and coordinate billing with Accounts Receivable.
- Support the GM with Action List updates and other tasks as assigned.
- Conduct routine inspections of common areas and create work orders as needed.
- Review daily reports and ensure proper filing and distribution.
Architectural Review:
- Liaise with the Architectural Review Committee schedule meetings and take minutes.
- Communicate with homeowners regarding construction approvals monitor progress and handle deposits/refunds.
- Coordinate inspections and sound testing as needed.
Member Services/Hospitality:
- Address resident concerns and complaints.
- Issue access devices and assist new owners with registration.
- Supervise train and schedule the onsite team members.
- Provide backup support for team members when needed.
Accounting:
- Process accounts receivable and service charge forms.
- Review and approve invoices and follow up on past-due balances.
- Prepare the monthly Delinquency Report.
Communications & Resident Relations:
- Draft publish and distribute resident communications including: Weekly Newsletter and Elevator Announcements Maintenance Notices and Community Event Notices Courtesy Notices Violations and Call to Hearings Unit Inspection notices and follow-ups
- Maintain and manage Management Resident and Board calendars including operational and maintenance scheduling.
- Review and publish Incident Reports and ensure necessary follow-up actions are documented and addressed.
Position and Work Environment:
- Position requires onsite presence at the assigned property
- Emphasizes a collaborative atmosphere with open communication and mutual respect among team members.
- Serve as Manager on Duty in the GMs absence.
Qualifications / Requirements:
- 5 years of experience in the luxury hospitality field including 3 years in department head roles. HOA or property management experience is preferred.
- Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
- Minimum of a High School Diploma or equivalent. Bachelors degree in hospitality business administration or a related field preferred.
- Communication: Excellent command in verbal and written communication.
- Adaptability: Responsive flexible attitude with an eagerness to take initiative.
- Project Management: Ability to plan organize and prioritize responsibilities to meet deadlines.
- Teamwork: Ability to work effectively in a team environment and build strong relationships with others.
- Board Meetings: Must attend board meetings as needed.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Capable of lifting up to 25 pounds as needed.
Why Join Action
- Action Property Management is committed to attracting and retaining the best talent in the industry
- Proudly certified as aGreat Place to Workin 2025
- Rated 4.0 stars on Glassdoor Check out our reviews here
Team Member Perks
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
$140000 - $160000 a year
Why Youll Love Working at Action
At Action Property Management we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical dental vision pet insurance 401(k) with company match and life and disability support for qualifying team members. We also provide generous paid time off including vacation hours sick time and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure technology training and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard supported and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Director
About Company
Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, ... View more
