Assistant General Manager
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Job Summary
As an Assistant General Manager (AGM) youre a hands-on leader who plays a key role in daily operations team development and driving results. From overseeing business performance and profitability to leading the hiring training and growth of Customer Service Associates youll be at the heart of the stores success.
What Youll Do:
Ensure every customer leaves satisfied by gathering feedback solving problems. and maintain a smooth and friendly Wawa experience.
Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa safety quality and operational standards.
Support hiring onboarding coaching recognizing and motivating the team to consistently perform their best every day.
Coordinate schedules and daily tasks to keep operations running efficiently.
Monitor store performancereview reports manage shrink and identify opportunities for improvement.
Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.
Benefits:
We are committed to offering inclusive meaningful benefits and rewards that support our Associates financially physically and emotionally. At Wawa extensive benefits are available to Wawa Associates. These include medical dental vision and mental health benefits ESOP (Employee Stock Ownership Plan) 401(k) matching Education Assistance Program store discounts paid time off paid parental leave and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Flexible availability to work various shifts including weekends and holidays to meet business needs
Proven leadership experience ideally in food service or retail environments is a plus
Strong background in store operations including staffing training performance management sales building scheduling and expense control
Ability to implement change and drive results through effective execution
Excellent communication relationship building and interpersonal skills
Wawa will provide reasonable accommodation to complete an application upon request consistent with applicable law. If you require an accommodation please contact our Associate Service Center at .
Wawa Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be accordance with federal state and local laws we recruit hire promote and evaluate all applicants and Associates without regard to race color religion sex age national origin ancestry familial status marital status sexual orientation or preference gender identity or expression citizenship status disability veteran or military status genetic information domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Required Experience:
Director
About Company
Fuel your day with Wawa, your all-day, everyday convenience store. Grab Built-To-Order® food and beverages, coffee, fuel services, and much more.
