Assistant Facilities Manager
Job Summary
Assistant Facilities Manager
LAZ Parking Operations Leadership
Full-Time FLSA Non-Exempt
Develop Leaders. Drive Operations. Grow Your Career.
Want to hear something crazy
Cars only spend about 5% of their time driving. The other 95% PARKED.
Thats where LAZ Parkingcomes in.
As one of the nations largest and fastest-growing parking management companies LAZ Parking manages hundreds of thousands of parking spaces across the country. But parking is only part of our story.
At LAZ we live by a simple philosophy:
Parking is our industry but people are our passion.
Were committed to creating opportunities for our employees delivering exceptional service to our clients and developing future leaders. If youre a hands-on operations professional who enjoys leading teams solving challenges building client relationships and driving results this could be the opportunity for you.
Why Join LAZ
Leadership role with a growing national organization
Opportunity to learn all aspects of operations management
Clear pathways for career growth and advancement
Collaborative people-first culture
Dynamic work environment where every day is different
Ability to directly impact employee development customer satisfaction and business performance
Work alongside experienced operational leaders who are invested in your success
What Youll Do
As an Assistant Facilities Manager youll partner closely with the Facilities Manager to oversee daily operations support employee development strengthen client relationships and ensure exceptional service across assigned parking facilities.
Operations Leadership
- Assist in overseeing daily operations of assigned parking facilities.
- Support staffing scheduling training and operational execution.
- Ensure locations operate safely efficiently and in accordance with LAZ standards.
- Help coordinate event operations and special projects.
- Support opening onboarding and launch activities for newly assigned locations.
- Communicate with local law enforcement and emergency management agencies as needed.
- Assist with market surveys operational assessments and new business opportunities.
Team Development
- Lead coach and develop frontline employees Supervisors and Team Leads.
- Foster a culture of teamwork accountability and service excellence.
- Identify high-potential employees and support career growth opportunities.
- Conduct training coaching and performance discussions.
- Support labor relations and collective bargaining compliance where applicable.
- Create an environment that encourages communication collaboration and continuous improvement.
Financial & Administrative Management
- Support payroll processing and ensure accurate and timely payroll submissions.
- Review labor costs operational expenses and performance metrics.
- Assist with budgeting forecasting and financial reporting.
- Analyze operational and financial data to identify improvement opportunities.
- Help maximize revenue while maintaining exceptional customer service standards.
- Prepare daily weekly monthly and annual operational reports.
Client & Customer Relations
- Build and maintain strong client partnerships.
- Ensure contractual obligations and service expectations are consistently met.
- Support customer satisfaction initiatives and service recovery efforts.
- Assist with client retention and business growth strategies.
Business Support & Strategic Initiatives
- Participate in site evaluations transitions and operational planning.
- Assist with implementation of new programs policies and operational initiatives.
- Lead or support special projects that contribute to the success of the operation and region.
- Be available to support special events and operational needs as required.
Were Looking For Leaders Who Are
People-Focused
You enjoy developing employees mentoring team members and creating a positive workplace culture.
Customer-Driven
You understand the importance of delivering exceptional service and building strong client relationships.
Business-Minded
You can balance people operations and financial performance to achieve results.
Problem Solvers
You embrace challenges stay calm under pressure and find creative solutions.
Collaborative Communicators
You build strong working relationships and communicate effectively at all levels.
Qualifications
Required
- 12 years of leadership supervisory or management experience.
- Experience leading teams in operations hospitality facilities retail service transportation or related industries.
- Proficiency with Microsoft Office Suite including Excel Word and PowerPoint.
- Experience working with budgets payroll financial reporting or P&L management.
- Ability to work a flexible schedule that may include evenings weekends holidays or special events.
Preferred
- Bachelors Degree or equivalent combination of education and experience.
- Parking management experience.
- Facilities transportation hospitality event or service-industry operations experience.
- Experience in a unionized environment or working with collective bargaining agreements.
- Multi-site or large-scale operations experience.
Success in This Role Looks Like
- Leading engaged and high-performing teams.
- Delivering exceptional customer and client experiences.
- Driving operational excellence and financial results.
- Developing future leaders within the organization.
- Finding opportunities to improve efficiency service and profitability.
Benefits & Perks
Available to All Employees
Team-oriented work environment
Growth and advancement opportunities
PayActiv On-demand access to earned wages
Paid training and development
Free company uniforms
Health Coaching & Wellness Resources
Employee Assistance Program (EAP)
Smoking Cessation Program
Full-Time Benefits
- Medical Dental and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Short-Term Disability
- Long-Term Disability
Part-time employees averaging at least 25 hours per week may become eligible for full-time benefits after six months of employment.
Physical Requirements
This role requires the ability to:
- Work outdoors in various weather conditions including heat rain snow and wind.
- Stand and walk for extended periods.
- Lift push and pull up to 25 pounds.
- Bend stoop squat and move frequently throughout the workday.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
Why LAZ
Build Your Future with LAZ Parking
If youre ready to take the next step in your leadership career develop high-performing teams and make a meaningful impact with an organization that puts people first wed love to meet you.
Apply today and grow your leadership career with LAZ Parking.
LAZ Parking is an equal opportunity all our employment practices including hiring we are firmly committed to provide equal employment opportunity (EEO) to all persons regardless of race color religion sex national origin disability age genetics Vietnam era special disabled recently separated and other protected veterans or any other characteristic protected by federal state or local law. No question in our application process is used for the process of limiting or excluding any applicants consideration for employment on such grounds.
LAZ Parking is proud to be an Equal Opportunity Employer and participates in E-Verify.
Required Experience:
Manager