Assistant Director, Student Services

The Opportunity

Reporting to the Director of Student Services the Assistant Director Student Services plays a key role in supporting student success within the Dyson School. This position provides academic advising and personalized guidance to a diverse undergraduate student population helping students navigate degree requirements overcome academic and personal challenges and connect with campus resources. The Assistant Director collaborates closely with colleagues to support orientation programs oversee the Dyson Global Program contribute to retention and student success initiatives and help deliver co-curricular programming that fosters engagement belonging and community. This highly interactive role is ideal for a student-centered professional committed to creating an exceptional and inclusive student experience. This is a full-time three-year term position with the possibility of renewal based on funding performance and business needs. As a member of the Cornell community the successful candidate will foster a culture of belonging by demonstrating collaboration respect inclusion and a commitment to supporting the success and wellbeing of others.

About The Dyson - Dyson School of Applied Economics & Management

The Charles H. Dyson School of Applied Economics and Management is a large and diverse school within the SC Johnson College of Business and is currently ranked number 3 in the Bloomberg BusinessWeek rankings. It includes a total of over 750 undergraduates over 2000 minors and over 100 graduate students. With over 75 faculty nationally and internationally known scholars in economics and business disciplines. The land-grant mission of the College which encompasses research education and extension programs allows for the creation and dissemination of knowledge that makes a difference for students the citizens of New York the nation and people around the globe.

Key Responsibilities

• Advise undergraduate students on degree requirements academic policies and educational planning.
• Support students facing academic personal and institutional challenges by connecting them with appropriate campus resources and developing strategies for success.
• Advocate for student needs and foster student well-being engagement and academic achievement.
• Manage and support the Dyson Global Program including study abroad and exchange opportunities course approvals and student participation processes.
• Coordinate and deliver student onboarding orientation and community-building programs including New Student Orientation Discover Dyson Family Weekend and other student engagement initiatives.
• Collaborate with colleagues on student success retention persistence and graduation efforts through assessment and program development.
• Support academic records and student services functions including petition processes and academic review activities.
• Participate in school and university committees and contribute to initiatives that enhance the undergraduate student experience within the Dyson School.

What We Need

For further consideration please submit a resume and cover letter.

• Bachelors degree with 2 to 4 years relevant experience or equivalent combination of education and experience.
• Candidates for the position must demonstrate sound judgement creativity problem-solving and the ability to work independently within a team of professionals.
• Must have demonstrated experience with diverse student populations and an appreciation for and understanding of a selective research university.
• Strong desire to work closely with students using proven student development theory/techniques.
• Ability to contribute to an evolving team and be able to embrace change.
• Experience modeling values that support inclusion belonging and wellbeing.
• Ability to advocate for individuals from a broad range of backgrounds.
• Ability to cultivate and develop inclusive working relationships with students faculty staff and community members.
• Must be available to work occasional nights and weekends to support program goals.

If you have all those things great! We have a few more things that we would prefer you to have but its ok if you dont.

• Masters degree preferred.
• Two years of experience in an advising role

This is a fixed-term position based in Ithaca New York with an initial three-year appointment. The selected candidate will work fully onsite during the initial onboarding and training period with the possibility of a hybrid work arrangement thereafter based on business needs and supervisor approval. Core business hours are Monday through Friday 8:00 a.m. to 4:30 p.m. with the specific schedule determined in collaboration with the supervisor. Renewal beyond the initial three-year term is contingent upon funding availability business needs and satisfactory performance.

Rewards and Benefits

Cornell receives national recognition as an award-winning workplace for our health wellbeing and sustainability.

• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell.

• Our leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell

• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards Working at Cornell.

Visa sponsorship is not available for this position.

University Job Title:

Job Family:

Level:

Pay Rate Type:

Pay Range:

Remote Option Availability:

Company:

Contact Name:

Contact Email:

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornells non-union staff job titles and pay ranges see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornells union wages see Union Pay Rates.

Current Employees:

If you currently work at Cornell University please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by dragging and dropping them into the dropbox or by using the upload icon on the application page. For more detailed instructions on how to apply to a job at Cornell visit How We Hire on the HR website.

Employment Assistance:

For general questions about the position or the application process please contact the Recruiter listed in the job posting or email .

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process you are encouraged to contact Cornell Office of Civil Rights at voice or email at .

Applicants that do not have internet access are encouraged to visit your local library or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment at the Ithaca campus by emailing .

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Cornellwelcomes students faculty and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities to further the founding principle of ... any person ... any study. No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving but not limited to such factors as race ethnic or national origin citizenship and immigration status color sex pregnancy or pregnancy-related conditions age creed religion actual or perceived disability (including persons associated with such a person) arrest and/or conviction record military or veteran status sexual orientation gender expression and/or identity an individuals genetic information domestic violence victim status familial status marital status or any other characteristic protected by applicable federal state or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students faculty and staff of all identities and backgrounds. Wehire based on merit andencourage people from historically underrepresented and/or marginalized identities to with federal law Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.